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- Tasks: Lead a team managing repairs for 6,000 properties in South Yorkshire.
- Company: Join a top provider of customer-focused property maintenance in the UK Social Housing sector.
- Benefits: Enjoy a competitive salary, car allowance, bonus scheme, and generous holiday.
- Why this job: Make a real impact in social housing while leading a passionate team.
- Qualifications: Experience in property maintenance management and strong communication skills required.
- Other info: Agile working options available to promote work-life balance.
As Repairs Manager you will be responsible for all day to day responsive repairs, servicing 6,000 properties within a 15 mile radius of hub based in South Yorkshire.
Client Details
Our client is a leading provider of planned, responsive and customer-focused property maintenance services within the UK Social Housing sector, and are very passionate about delivering outstanding customer service to their clients.
Description
- Overseeing responsive repairs and void projects for Social Housing properties
- Managing a team of multi skilled operatives including Joiners, Roofers, Plumbers etc.
- Lead and motivate a team of construction professionals to deliver high-quality repair services.
- Oversee project management, ensuring timely and within-budget completion.
- Develop and maintain relationships with internal and external stakeholders.
- Implement and monitor health and safety protocols.
- Conduct regular team meetings and provide constructive feedback.
- Manage resources effectively to optimise efficiency.
- Handle customer complaints and queries professionally.
- Ensure compliance with industry standards and regulations.
Profile
- Experience of managing and leading a property maintenance service.
- Operational experience including people, contractors and projects.
- An in-depth understanding of health and safety regulations in the construction industry.
- Competent with running reports for KPIs.
- Excellent communication and negotiation skills.
Job Offer
- Circa 45k salary
- Car allowance
- Bonus scheme
- Generous holiday allowance
- Attractive pensions
- Healthcare plans
- Agile working
Repairs Manager (Social Housing) employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Manager (Social Housing)
✨Tip Number 1
Familiarize yourself with the specific challenges and regulations in the social housing sector. Understanding the unique needs of this market will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the property maintenance field, especially those who have experience in social housing. Attend industry events or join relevant online forums to build connections that could lead to job opportunities.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've motivated your team and handled challenges in previous roles.
✨Tip Number 4
Research the company’s values and recent projects. Tailoring your conversation to align with their mission and demonstrating your knowledge about their work can set you apart from other candidates.
We think you need these skills to ace Repairs Manager (Social Housing)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing property maintenance services, particularly in the social housing sector. Emphasize your leadership skills and any relevant projects you've overseen.
Craft a Strong Cover Letter: In your cover letter, express your passion for delivering outstanding customer service and your understanding of health and safety regulations. Mention specific examples of how you've successfully managed teams and projects in the past.
Highlight Relevant Experience: Clearly outline your operational experience, including managing people, contractors, and projects. Use metrics to demonstrate your success, such as KPIs or budget management.
Showcase Communication Skills: Since excellent communication and negotiation skills are crucial for this role, provide examples in your application that showcase your ability to handle customer complaints and maintain relationships with stakeholders.
How to prepare for a job interview at Michael Page
✨Showcase Your Leadership Skills
As a Repairs Manager, you'll be leading a team of skilled operatives. Be prepared to discuss your previous experiences in managing teams, motivating staff, and how you handle conflicts or challenges within a team setting.
✨Demonstrate Your Knowledge of Health and Safety
Given the importance of health and safety in the construction industry, make sure to highlight your understanding of relevant regulations. Prepare examples of how you've implemented safety protocols in past roles.
✨Prepare for Project Management Questions
You will need to oversee various projects, so be ready to discuss your project management experience. Talk about specific projects you've managed, focusing on how you ensured they were completed on time and within budget.
✨Emphasize Customer Service Experience
Since the role involves handling customer complaints and queries, share examples of how you've successfully managed customer relationships in the past. Highlight your communication skills and ability to resolve issues effectively.
