At a Glance
- Tasks: Lead a responsive housing repairs service and manage teams for operational excellence.
- Company: Join a large local authority delivering essential public services.
- Benefits: Competitive salary, 30% pension contribution, and hybrid working model.
- Other info: Permanent position with great opportunities for career progression.
- Why this job: Make a real impact on community housing and improve customer satisfaction.
- Qualifications: Experience in property repairs, budget management, and strong leadership skills.
This is a senior leadership role responsible for overseeing the delivery and performance of a responsive housing repairs service, including managing teams, contractors, budgets and service improvement programmes. The successful candidate will drive operational excellence, ensure compliance and health & safety standards are met, and play a key role in improving repair outcomes and customer satisfaction across a large housing portfolio.
Key Responsibilities:
- Lead the operational delivery of the responsive repairs service, ensuring compliance with statutory obligations, organisational policies and service standards.
- Manage a team of supervisors, trade operatives and support staff delivering repairs and maintenance services.
- Oversee budget management, resource allocation and procurement to ensure value for money and efficient service delivery.
- Monitor and improve performance against key indicators, including first-time fix rates, customer satisfaction and repair turnaround times.
- Ensure robust health and safety practices are embedded across all operations, including contractor and subcontractor management.
- Lead service transformation initiatives, including digitalisation, sustainability and customer engagement improvements.
- Conduct audits, inspections and quality assurance checks to maintain high standards of workmanship and compliance.
- Collaborate with Housing Management, Asset Management and other stakeholders to ensure effective service delivery.
- Represent the service at senior management meetings, resident forums and operational working groups.
- Lead emergency response coordination for major incidents affecting housing stock, including floods, fires and structural failures.
Profile:
- Strong experience in managing property repairs and maintenance within the public sector, with previous trade, technical experience.
- Proven ability to manage budgets and deliver cost-effective solutions.
- Knowledge of health and safety regulations related to property management.
- Excellent leadership and team management skills.
- Strong communication and stakeholder engagement abilities.
Job Offer:
- Competitive salary ranging from £63,816 to £66,084 per annum.
- Pension contribution of 30%.
- Hybrid working model.
- Permanent position.
- Scope for progression and growth.
If you’re ready to take the next step in your career as a Repairs Manager, apply now to join a respected organisation in the public sector.
Repairs Manager employer: Michael Page
At Michael Page, we pride ourselves on being an excellent employer that champions community impact through our Social Value Lead role. Our supportive work culture fosters collaboration and innovation, providing employees with ample opportunities for professional growth while making a meaningful difference in the property industry. Located in a vibrant area, we offer competitive salaries and a commitment to employee well-being, ensuring that you thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Manager
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Michael Page, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Michael Page and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Repairs Manager
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Michael Page and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Michael Page
✨Get to Know Public Sector Values
Before your interview with Michael Page, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Michael Page.
