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- Tasks: Manage front-of-house operations and provide exceptional service in a not-for-profit setting.
- Company: Join a respected healthcare not-for-profit organisation making a meaningful impact.
- Benefits: Competitive salary, supportive work culture, and full-time hours in London.
- Other info: Opportunity for career growth in a dynamic and impactful environment.
- Why this job: Be the welcoming face of an organisation that values professionalism and community.
- Qualifications: Experience in office management or reception, with strong organisational skills.
The Reception/Office Manager will oversee front-of-house operations, ensuring seamless administrative support within a not-for-profit environment. This temp to perm role requires a highly organised individual to manage office functions and deliver exceptional service in London.
This is an opportunity to join a well-established healthcare not-for-profit organisation based in London. The organisation is recognised for its commitment to making a meaningful impact and fostering a professional yet supportive working environment.
Responsibilities:
- Act as the first point of contact, delivering a professional and welcoming front-of-house experience for visitors, staff, and stakeholders.
- Manage incoming calls, emails, and enquiries, ensuring prompt and accurate responses or redirection.
- Coordinate visitor management, including sign-in processes, security protocols, and meeting room access.
- Oversee meeting room bookings, setup, and basic AV support to ensure smooth meetings and events.
- Maintain a tidy, organised, and professional reception and office environment, including shared spaces.
- Provide administrative support across the office, including managing post, deliveries, supplies, and databases.
- Support facilities and office operations, liaising with contractors and handling maintenance or service requests.
- Assist with health & safety administration, office procedures, and occasional event coordination as required.
Profile:
- Proven experience in an office management or reception role, ideally within the not-for-profit industry.
- Experience in a busy front-of-house or reception role.
- Strong working knowledge of Microsoft Office 365.
- Familiar with visitor management, booking, or help desk systems.
- Highly organised with the ability to prioritise under pressure.
- Professional, discreet, and customer service driven.
Job Offer:
- Salary equivalent between £30,000-£35,000 based on experience and skills.
- An opportunity to work full-time, five days a week on site in London.
- A chance to contribute to a respected not-for-profit organisation.
- Engagement in a supportive and professional work culture.
If you are a dedicated Reception Office Manager looking for your next temporary opportunity in London, we encourage you to apply today.
Reception Office Manager employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Office Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the not-for-profit sector and let them know you're on the lookout for a Reception Office Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Nail that first impression! When you get an interview, remember that you're not just showcasing your skills but also your personality. Be friendly, professional, and show them how you'd create a welcoming atmosphere at the front desk.
✨Tip Number 3
Do your homework! Research the organisation's mission and values before your interview. This will help you tailor your responses and demonstrate your genuine interest in contributing to their cause.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about joining our team and helps us keep track of your application more efficiently.
We think you need these skills to ace Reception Office Manager
Some tips for your application 🫡
Show Your Organisational Skills: In your application, highlight your experience in managing office functions and how you've kept things running smoothly in previous roles. We want to see how you can bring that same level of organisation to our team!
Be Personable: Since you'll be the first point of contact, make sure your application reflects your customer service skills. Share examples of how you've created a welcoming environment for visitors and handled enquiries with professionalism.
Tailor Your CV: Make sure your CV is tailored to the role. Focus on relevant experience in not-for-profit settings and any specific skills that match the job description. We love seeing candidates who take the time to align their background with what we’re looking for!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Let’s get your journey started!
How to prepare for a job interview at Michael Page
✨Know the Organisation
Before your interview, take some time to research the not-for-profit organisation. Understand their mission, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in contributing to their cause.
✨Showcase Your Organisational Skills
As a Reception Office Manager, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or improved office efficiency. Be ready to discuss how you prioritise under pressure, as this will be crucial in the role.
✨Practice Customer Service Scenarios
Since you'll be the first point of contact, it's important to demonstrate your customer service skills. Think of common scenarios you might face at the reception desk and practice your responses. Highlight your ability to remain professional and discreet while handling enquiries.
✨Familiarise Yourself with Tech Tools
Make sure you're comfortable with Microsoft Office 365 and any visitor management systems mentioned in the job description. If you have experience with AV support or booking systems, be prepared to discuss that too. Showing your tech-savviness can set you apart from other candidates.