At a Glance
- Tasks: Support sales teams, manage customer accounts, and coordinate promotional activities.
- Company: Rapidly growing FMCG business known for innovation and collaboration.
- Benefits: Competitive salary, hybrid work, bonuses, and career progression.
- Other info: Enjoy ongoing training and a supportive work environment.
- Why this job: Join a dynamic team and make a real impact on customer experiences.
- Qualifications: Experience in sales support or customer service with strong organisational skills.
The predicted salary is between 29000 - 35000 £ per year.
An exciting opportunity has arisen for a B2B Sales Support Executive to join a growing FMCG business based in Reading. Working closely with the sales, customer service, and operations teams, you will play a vital role in supporting key customer accounts, coordinating sales activity, and ensuring a first-class experience for business customers.
Our client is a successful and rapidly growing FMCG organisation supplying a wide range of grocery products to businesses across the UK. Known for its customer-focused approach, innovation, and collaborative culture, the business continues to invest in both its people and infrastructure to support ambitious growth plans.
Main Responsibilities
- Support the field and internal sales teams with day-to-day account management activities.
- Prepare quotations, pricing schedules, sales proposals, and customer presentations.
- Manage customer enquiries and act as a key point of contact for B2B accounts.
- Process orders and ensure accurate information is maintained across internal systems.
- Monitor sales performance data and provide regular reporting to management.
- Coordinate promotional activity, product launches, and customer communications.
- Liaise with supply chain, logistics, finance, and customer service teams to ensure smooth order fulfilment.
- Maintain CRM and sales databases, ensuring data accuracy and integrity.
- Assist with contract administration, customer onboarding, and account reviews.
- Identify opportunities to improve customer service levels and support revenue growth.
- Produce sales forecasts, pipeline reports, and business performance metrics.
- Support Key Account Managers with strategic customer projects and tenders.
Ideal Candidate Profile
- Previous experience within a Sales Support, Sales Administration, Account Coordination, Customer Service, or Commercial Support role.
- Experience supporting B2B customers, ideally within FMCG, distribution, wholesale, manufacturing, or a related commercial environment.
- Strong organisational and time management skills.
- Excellent communication and stakeholder management abilities.
- High levels of accuracy and attention to detail.
- Strong IT skills including Microsoft Excel and CRM systems.
- Ability to analyse sales data and produce meaningful reports.
- A proactive and solutions-focused approach.
- Commercial awareness and a genuine interest in supporting business growth.
- The confidence to work independently whilst collaborating effectively with cross-functional teams.
What's on Offer?
- Competitive basic salary of £29,000 - £35,000 per annum.
- Performance-related bonus scheme.
- Hybrid working arrangement.
- Comprehensive company benefits package.
- Ongoing training and professional development.
- Career progression opportunities within a growing organisation.
- Supportive and collaborative team environment.
- Modern office facilities.
- Company pension scheme.
- Generous annual leave entitlement.
B2B Sales Support Executive in Reading employer: Michael Page
At Michael Page, we pride ourselves on being an excellent employer that champions community impact through our Social Value Lead role. Our supportive work culture fosters collaboration and innovation, providing employees with ample opportunities for professional growth while making a meaningful difference in the property industry. Located in a vibrant area, we offer competitive salaries and a commitment to employee well-being, ensuring that you thrive both personally and professionally.
