Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Install and support cutting-edge industrial laser and automation systems at customer sites.
- Company: Join a well-established, innovative company in the industrial and manufacturing sector.
- Benefits: Competitive salary, full training, flexible working hours, and great career development opportunities.
- Other info: Travel opportunities and exposure to international customers in high-tech industries.
- Why this job: Make a real impact with advanced technologies in a fast-paced, customer-focused environment.
- Qualifications: Experience in engineering or technical roles, strong fault-finding skills, and a proactive problem-solving attitude.
This Service Engineer role offers an exciting opportunity to work within the industrial and manufacturing sector. The position requires expertise in engineering and manufacturing processes, as well as a commitment to maintaining high standards in service delivery.
Client Details: The employer is a well-established organisation in the industrial and manufacturing industry. Known for its innovative approach to engineering solutions, the company operates with a dedicated focus on quality and efficiency in its small-sized team.
Description:
- Installing and supporting industrial laser and automation systems at customer facilities.
- Diagnosing and resolving mechanical, electrical and process-related faults both remotely and on-site.
- Providing technical support to customers during production operations.
- Supporting machine testing and factory acceptance testing prior to shipment.
- Performing preventative maintenance and service inspections on installed equipment.
- Assisting customers with setup, optimisation and process adjustments for laser applications.
- Documenting service activities, technical issues and resolutions through internal systems and service reports.
- Working closely with Engineering, Production and Applications teams to provide feedback from the field that supports continuous product improvement.
- Supporting customer training during machine installation and commissioning.
- Responding to service tickets and technical enquiries in a timely and professional manner.
- Travelling to customer sites (UK and international) as required to support installations, upgrades and service activities.
- Maintaining a safe, organised and professional working environment when operating both internally and at customer facilities.
Profile: A successful Service Engineer should have:
- Equivalent experience in an engineering or technical discipline (electrical, mechanical, mechatronics or automation preferred).
- Experience working in a service, maintenance or commissioning role within industrial equipment or automation environments.
- Strong fault-finding skills across mechanical, electrical and control systems.
- Ability to read technical drawings, electrical schematics and system documentation.
- Comfortable working independently at customer sites while representing the company professionally.
- Strong attention to detail and commitment to delivering high-quality technical support.
- Positive, proactive approach to problem solving.
- Good organisational skills and ability to manage service tasks effectively.
- Strong communication skills with the ability to explain technical issues clearly to customers and internal teams.
- Willingness to travel nationally and internationally when required.
- Desire to continuously learn and develop technical knowledge in laser and automation technologies.
- Ability to thrive in a fast-paced, customer-focused environment.
Job Offer: £45,000. Full training on our laser systems, automation platforms and service procedures. Opportunities to work with advanced laser and robotic technologies used in medical, EV and high-tech industries. Exposure to international customers and real-world manufacturing environments. A clear development pathway within a fast-growing, high-technology business. Pension, life insurance and standard company benefits. 37-hour full-time role with flexible working arrangements within business needs. Opt-in compressed hours option.
If you're ready to take the next step in your engineering and manufacturing career, apply today for this exciting Service Engineer opportunity in Pontypridd.
Field Service Engineer in Pontypridd employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Pontypridd
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering and manufacturing sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with laser systems or automation, consider creating a portfolio or a project showcase. This can really set you apart during interviews and give potential employers a taste of what you can do.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on your fault-finding skills and be ready to discuss how you’ve tackled mechanical or electrical issues in the past. Use real examples to demonstrate your problem-solving prowess.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it’s a great way to ensure your application gets the attention it deserves. Let’s get you that Service Engineer role!
We think you need these skills to ace Field Service Engineer in Pontypridd
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your engineering experience and skills relevant to the role. We want to see how your background fits with our focus on quality and efficiency in service delivery.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the industrial and manufacturing sector and how you can contribute to our innovative approach at StudySmarter.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love a proactive approach to problem-solving, so let us know how you’ve made a difference in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Michael Page
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to laser and automation systems. Be prepared to discuss specific engineering processes and how you've tackled mechanical or electrical faults in the past. This will show that you’re not just familiar with the theory, but you can apply it practically.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to share examples of how you've approached and resolved technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your proactive approach to problem-solving, which is crucial for a Field Service Engineer.
✨Communicate Clearly and Confidently
Strong communication skills are key in this role, especially when explaining technical issues to customers. Practice articulating complex concepts in simple terms. This will not only impress your interviewers but also reflect your ability to support customers effectively.
✨Prepare for Travel Questions
Since the role involves travelling to customer sites, be ready to discuss your flexibility and willingness to travel both nationally and internationally. Share any previous experiences where you’ve had to adapt to different environments or cultures, as this will highlight your readiness for the job.