At a Glance
- Tasks: Deliver housing management and support services to help vulnerable individuals maintain tenancies.
- Company: Join Solo Housing, a unique charity making a real difference in East Anglia.
- Benefits: Competitive salary, generous leave, pension contributions, and flexible working options.
- Other info: Enjoy a supportive culture where every voice is valued and fun is encouraged.
- Why this job: Make a positive impact in the community while supporting those facing homelessness.
- Qualifications: Experience in housing management and excellent communication skills required.
This is an opportunity to deliver housing management and tailored support services that help vulnerable individuals maintain tenancies and move into independent, settled accommodation. The role suits an organised and compassionate professional who enjoys working with people, managing a varied caseload, and making a positive impact in the community.
We're Solo Housing (East Anglia) and whilst we may be small, we are perfectly formed, unique and not afraid to dream big. In short, we are on a mission to make a difference. Our head office is in Bury St Edmunds, we offer flexible agile working and have properties across East Anglia.
Originally established in 1985 as the Campaign for Single Homeless (COSH), we became Solo Housing (East Anglia) in 1996 and are a Registered Provider of Social Housing and a Registered Charity. Since our inception, we've worked tirelessly alongside trusted partner organisations, including local authorities, fellow registered providers, charities and private landlords. Together, we support single people who are facing homelessness, or at risk of losing their home.
Description:
- Deliver housing management services to residents living in Solo Housing properties.
- Provide person-centred support to help individuals maintain their accommodation and achieve positive outcomes.
- Work with people experiencing homelessness or complex life challenges to improve their independence.
- Ensure compliance with housing policies, legal requirements, and regulatory standards.
- Carry out regular resident visits, support planning, and welfare checks.
- Manage cases effectively, maintaining accurate records and reports on internal systems.
- Work closely with local authorities, landlords, and partner agencies to deliver effective support.
- Maximise rental income through effective tenancy and arrears management.
- Support residents to move on successfully into long-term, settled accommodation.
Profile:
- Have experience delivering housing management and support services within a social housing setting.
- Be highly organised, able to manage a varied workload and meet deadlines.
- Demonstrate excellent communication and interpersonal skills with a range of stakeholders.
- Have experience supporting individuals with complex needs and challenging circumstances.
- Commutable distance of East Anglia.
- Hold a full UK driving licence and have access to a vehicle for work purposes.
Job Offer:
- Competitive Salary: A starting salary of £27,458 pa.
- Generous Leave: 28 days of annual leave, in addition to bank holidays.
- Pension Contributions: 6% employer pension contribution with a 2% contribution from you.
- Health Cash Plan and 3 x Annual Salary Life Assurance: To look after yourself and your family.
- Flexible Working: A Hub|Home|Roam approach allowing for flexibility in your working practices.
- Training and Technology: Access to the right technology and training to excel in your role and continue your professional development.
- Supportive and Fun Culture: A culture of support and inclusion, where every voice is valued and everyone can be their true selves. We want our people to enjoy their jobs and to have fun!
If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
Housing and Support Officer - Solo Housing in Norwich employer: Michael Page
At Michael Page, we pride ourselves on being an excellent employer that champions community impact through our Social Value Lead role. Our supportive work culture fosters collaboration and innovation, providing employees with ample opportunities for professional growth while making a meaningful difference in the property industry. Located in a vibrant area, we offer competitive salaries and a commitment to employee well-being, ensuring that you thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Housing and Support Officer - Solo Housing in Norwich
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Michael Page.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Michael Page!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Michael Page, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Michael Page or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Housing and Support Officer - Solo Housing in Norwich
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Michael Page:Before hitting send, make sure to tailor your application specifically to Michael Page! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Michael Page
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
