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For Companies At a Glance
- Tasks: Lead a finance team in managing income processes and improving financial operations.
- Company: A forward-thinking housing organisation focused on community impact and growth.
- Benefits: Hybrid working, flexible hours, and strong career development opportunities.
- Other info: Exciting opportunity to shape income functions in a growing organisation.
- Why this job: Join a modern organisation and make a real difference in community housing services.
- Qualifications: Experience in service charge accounting and team leadership is essential.
Are you a driven finance professional with strong experience in service charges and income recovery? Do you have a passion for leading teams and improving financial processes in a fast-paced environment? We are looking for an experienced Finance Team Lead (Income) to take ownership of income management, including rent, service charges, and arrears recovery, while leading a high-performing team.
Our client is a newly formed, forward-thinking housing organisation created through the merger of two established providers. They now manage around 15,000 homes across multiple communities, with ambitious plans for growth and community impact. With a clear vision to create connected communities where people can live well, they are committed to delivering high-quality housing services, investing in sustainable homes, and supporting thriving local communities. This is an exciting time to join the organisation as they continue to evolve, modernise services, and strengthen their financial operations to better serve residents.
The Role
As Finance Team Lead, you will be responsible for overseeing all aspects of income accounting and collection, ensuring robust financial controls, accurate reporting, and continuous improvement across processes. You will play a pivotal role in:
- Managing rent and service charge income processes
- Driving effective income collection and rent recovery strategies
- Leading and developing a team of Finance Officers
- Ensuring compliance with financial regulations and audit standards
- Delivering accurate reconciliations and financial reporting
Key Responsibilities
- Oversee the end-to-end processing of rent, service charges, and other income streams
- Lead on rent arrears monitoring, income recovery, and bad debt management
- Ensure accurate service charge accounting, including annual reviews and adjustments
- Manage income reconciliation, banking operations, and financial controls
- Develop and implement strategies to maximise income collection
- Improve and streamline finance systems and processes
- Produce high-quality financial insights and reports for senior stakeholders
- Act as a key liaison with internal teams, auditors, and external partners
- Lead, coach, and develop a team to deliver excellent performance
Profile
We are particularly keen to hear from candidates who bring:
- Essential
- Proven experience in service charge accounting
- Strong background in rent recovery / income management / arrears
- Experience working in housing, public sector, or a similar environment
- Demonstrable leadership and team management experience
- Strong financial reconciliation and reporting skills
- Desirable
- Knowledge of housing finance regulations
- Experience with financial systems and process improvement
- Professional finance qualification (or equivalent experience)
Job Offer
Opportunity to shape and improve income functions in a growing organisation. Be part of a modern, purpose-driven housing provider. Hybrid working and flexible approach. Strong emphasis on development and career progression.
Finance Team Lead (Income) in Newport employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Team Lead (Income) in Newport
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who have experience in housing or income management. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company’s values and recent projects. Show them you’re not just another candidate; you’re genuinely interested in their mission to create connected communities. Tailor your answers to reflect how your experience aligns with their goals.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Finance Team Lead role! We love seeing candidates who take the initiative to engage directly with us. Plus, it makes tracking your application a breeze!
We think you need these skills to ace Finance Team Lead (Income) in Newport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Finance Team Lead (Income). Highlight your experience in service charges and income recovery, and don’t forget to showcase your leadership skills. We want to see how you can drive effective income collection!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about leading teams and improving financial processes. Share specific examples of how you've made an impact in previous roles, especially in fast-paced environments.
Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just responsibilities. Did you implement a new process that improved income recovery? Let us know! We love to see how you’ve contributed to financial success in your past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to shape income functions in our growing organisation!
How to prepare for a job interview at Michael Page
✨Know Your Numbers
Make sure you brush up on your financial knowledge, especially around service charges and income recovery. Be prepared to discuss specific metrics or strategies you've used in the past to improve income collection or manage arrears.
✨Showcase Your Leadership Skills
Since this role involves leading a team, think of examples where you've successfully managed or developed a team. Highlight your approach to coaching and how you've driven performance in previous roles.
✨Understand the Organisation's Vision
Familiarise yourself with the housing organisation's mission and values. Be ready to discuss how your experience aligns with their goals of creating connected communities and improving financial processes.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific challenges related to income management or team dynamics. Practise articulating your thought process and decision-making skills in these scenarios.