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- Tasks: Manage major national retail accounts and build strong customer relationships.
- Company: Respected homewares business focused on quality and customer partnerships.
- Benefits: Competitive salary, benefits, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in the homewares industry.
- Qualifications: Experience managing national accounts, preferably in homewares or soft furnishings.
- Other info: Opportunity to travel and engage with industry events.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a skilled and results-driven National Account Manager for a well-established and respected business within the homewares sector. This is an exciting role to manage the two largest accounts.
Client Details
My client is a well-established and respected business within the Industry, delivering high-quality products and solutions to a diverse customer base. The company is committed to commercial excellence, strong customer partnerships, and operational efficiency, working collaboratively across sales, manufacturing, and operational teams. With a focus on performance, accountability, and continuous improvement.
Description
- Key Responsibilities
- Customer Engagement: Build and maintain strong relationships with existing and targeted new customers through regular communication via phone, email, in-person, and video meetings.
- Strategic Account Management: Develop and execute tailored account plans to drive growth, deepen customer partnerships, and increase understanding of customer markets and requirements.
- Sales Planning & Growth: Plan and implement strategic sales initiatives aligned with annual financial targets, identifying opportunities for upselling and cross-selling across product ranges.
- Pricing & Commercial Management: Manage customer pricing, ensuring margins, profitability, and P&L targets are achieved and maintained.
- Contracts & Negotiation: Lead and support contract renewals, negotiate commercial agreements, and close deals to maximize account value and profitability.
- Issue Resolution & Customer Advocacy: Proactively manage and resolve customer issues by collaborating with internal teams and acting as the voice of the customer within the business.
- Collaboration & Stakeholder Management: Work closely with internal teams including Sales, Factory, and key business stakeholders to ensure seamless customer management and continuous business improvement.
- Team Support & Development: Provide guidance and support to junior team members, promoting best practices in account management and professional development.
- Travel & Industry Engagement: Travel as required to meet customers, attend trade shows, and visit factories across the group to strengthen relationships and gain operational insight.
Profile
- Experience managing major national retail accounts
- Ideally experience within homewares or soft furnishings
- Desirable - Spanish
Job Offer
Competitive salary plus benefits. If you are passionate about sales and building strong client relationships, apply now to take the next step in your career as an Account Manager!
Nation Account Manager - Homewares employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nation Account Manager - Homewares
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend homewares trade shows. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show them you know their business inside out, especially how you can drive growth in their key accounts.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience managing national retail accounts and how you've successfully built customer relationships in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you're serious about joining the team.
We think you need these skills to ace Nation Account Manager - Homewares
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the National Account Manager role. Highlight your experience managing major retail accounts and any relevant achievements in the homewares sector. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about sales and building client relationships. Share specific examples of how you've driven growth and deepened customer partnerships in previous roles.
Showcase Your Communication Skills: As a National Account Manager, strong communication is key. In your application, demonstrate your ability to engage with customers through various channels. We love seeing candidates who can articulate their thoughts clearly and effectively!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our awesome team at StudySmarter!
How to prepare for a job interview at Michael Page
✨Know Your Accounts
Before the interview, research the two largest accounts you'll be managing. Understand their business models, challenges, and how your potential employer's products fit into their strategy. This will show your interviewer that you're proactive and genuinely interested in the role.
✨Showcase Your Relationship Skills
Prepare examples of how you've built and maintained strong customer relationships in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, highlighting your communication skills and ability to resolve issues effectively.
✨Demonstrate Strategic Thinking
Be ready to discuss how you would develop tailored account plans for growth. Think about specific strategies you've used before or new ideas you could bring to the table. This will demonstrate your strategic mindset and alignment with the company's focus on performance and accountability.
✨Prepare for Negotiation Scenarios
Since the role involves contract renewals and negotiations, practice discussing your approach to these situations. Think of a time when you successfully negotiated a deal or resolved a conflict, and be prepared to share those experiences during the interview.
