At a Glance
- Tasks: Support the mortgage process by managing applications and ensuring compliance.
- Company: Reputable financial services organisation known for exceptional client support.
- Benefits: Gain valuable experience in finance, with a focus on professional growth.
- Other info: Fixed-term contract role based in London with potential for career advancement.
- Why this job: Join a dynamic team and make a real impact in the financial sector.
- Qualifications: Customer service experience and strong organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
The Mortgage Administrator will play a key role in supporting the mortgage process within the financial services sector, ensuring administrative tasks are completed accurately and efficiently. This fixed-term contract role is based in London and requires a detail-oriented individual with strong organisational skills.
Client Details: The company is a reputable organisation within the financial services industry, offering specialised support and solutions to its clients. As a medium-sized business, it values precision and reliability in its operations, ensuring clients receive exceptional service.
Description:
- Managing a busy pre-offer pipeline of applications.
- Working closely with our Underwriting team to ensure applications are progressed to the correct outcome efficiently and accurately.
- Ensuring all documents are assessed in line with internal manuals, policies, procedures, and criteria.
- Remaining compliant with all applicable regulatory guidelines.
- Developing and maintaining key relationships with internal and external customers.
- Answering internal and external customer queries, with the key objective of first-time resolution.
- Meeting key performance indicators and service levels by working to agreed objectives and deliverables.
- Identifying potential issues and suggesting suitable solutions or process improvements.
Profile: Customer service experience.
Mortgage Administrator employer: Michael Page
As a medium-sized business in the heart of London, we pride ourselves on fostering a collaborative and supportive work culture that empowers our employees to excel. With a strong focus on professional development, we offer numerous growth opportunities and encourage innovation, ensuring that every team member can contribute meaningfully to our mission of delivering exceptional service in the financial services sector.
