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- Tasks: Support customers with claims and provide excellent service via phone, email, and social media.
- Company: Reputable and progressive insurance business in Morley with exciting growth plans.
- Benefits: Competitive salary, great team culture, free parking, and no weekend shifts.
- Other info: Immediate interviews available; apply now to secure your spot!
- Why this job: Join a growing team and make a real difference in customers' lives.
- Qualifications: Experience in claims or customer service with strong communication skills.
Michael Page have partnered with a reputable and progressive Insurance Business in Morley to recruit for a Claims Handler to join their team on a Permanent Basis to start asap. The business is significantly growing and has lots of exciting plans for the year in terms of expansion within the department. If you are experienced within customer services and passionate about helping and supporting clients, we would love to hear from you.
As a Claims Handler, you will be working as part of a team to support customers with their active cases in relation to their existing products and services. You will be the initial first point of contact for customers, gathering all supporting documentation and handling claims and complex cases from start to finish. The role will mainly involve supporting customers over the telephone and email, alongside occasional webchat platforms and social media.
Profile:
- Previous claims or customer service experience
- Confident telephone manner and excellent communication skills
- Thrive in a busy targeted environment
- Passionate about helping and supporting customers
- An excellent team player
Job Offer:
- Salary of £26,200+
- Reputable insurance business in Morley
- Exciting time to join the team
- Good progression and development
- Competitive benefits package
- Free parking
- Accessible location from Leeds and Bradford
- Great team and culture
- No shift patterns or weekends
- Immediate interviews being held; please apply now to avoid disappointment
Claims Handler in Morley employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler in Morley
✨Tip Number 1
Get to know the company! Research their values and recent news. When you walk into that interview, you want to show them you’re not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your communication skills! Since you'll be handling claims over the phone and email, it’s crucial to sound confident and clear. Grab a friend and do some mock interviews to nail that telephone manner.
✨Tip Number 3
Show your passion for customer service! Be ready to share examples of how you've helped clients in the past. This will demonstrate that you’re not just looking for a job, but that you truly care about supporting customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Claims Handler in Morley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant claims handling skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for helping clients and your enthusiasm for joining our growing team. Keep it concise but impactful – we love a good story!
Show Off Your Communication Skills: Since you'll be the first point of contact for customers, it's crucial to demonstrate your excellent communication skills in your application. Whether it’s through your writing style or how you present your experiences, let us see your confident telephone manner shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the quickest way for us to receive your application, and it shows you’re keen on joining our reputable insurance business. Don’t miss out on this exciting opportunity!
How to prepare for a job interview at Michael Page
✨Know Your Stuff
Before the interview, make sure you understand the role of a Claims Handler inside out. Familiarise yourself with common claims processes and customer service best practices. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since you'll be dealing with customers over the phone and via email, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or family member to refine your communication style. Remember, a confident telephone manner can set you apart!
✨Demonstrate Your Passion for Helping Others
During the interview, share specific examples of how you've supported customers in the past. Highlight any experiences where you went above and beyond to resolve issues. This will illustrate your commitment to customer service and your ability to thrive in a busy environment.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company’s growth plans and team culture. This shows that you're not only interested in the role but also in how you can contribute to the team's success. Plus, it gives you a chance to assess if the company is the right fit for you!