At a Glance
- Tasks: Engage with residents and keep them informed about housing projects.
- Company: Established not-for-profit organisation focused on quality housing solutions.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Exciting opportunity to grow within the property industry in Manchester.
- Why this job: Make a real difference in tenants' lives and enhance community engagement.
- Qualifications: Experience in property or housing, strong interpersonal skills, and problem-solving abilities.
A Communications & Engagement Specialist works on housing or regeneration projects, making sure residents are kept informed, involved, and supported throughout changes to their homes or community.
Client Details
This is a well-established organisation within the not-for-profit sector, specialising in property and housing services. They are a medium-sized organisation committed to providing quality housing solutions and improving the lives of their tenants.
Description
- Develop and deliver communications
- Create clear, simple updates for residents (letters, newsletters, FAQs, digital content)
- Lead resident and community engagement
- Plan and run consultations, drop-ins, surveys, and community events
- Gather and use feedback
- Collect resident feedback and ensure it is shared with project teams to influence decisions
- Manage stakeholder relationships
- Work with internal teams, contractors, councils, and partners to keep communication aligned
- Support project delivery
- Help deliver engagement plans and ensure activities are completed on time
- Monitor engagement activity
- Track communications and engagement work, keeping accurate records and reporting on outcomes
- Manage issues and risks
- Identify concerns from residents and help resolve or escalate them appropriately
Profile
A successful Tenancy Engagement Officer should have:
- Experience within the property or housing sector, ideally in a not-for-profit setting.
- Strong interpersonal skills and the ability to build trust with tenants.
- Knowledge of tenancy agreements and housing regulations.
- Proficiency in maintaining accurate records and using relevant software systems.
- A proactive approach to problem-solving and decision-making.
- A commitment to providing excellent customer service.
Job Offer
Competitive salary ranging from £32,338 to £39,524 per annum. Opportunities to make a positive impact in the not-for-profit sector. Supportive work environment within the property industry. Professional development opportunities. Convenient location in Manchester.
This is an excellent opportunity for a Tenancy Engagement Officer to make a meaningful difference in the lives of tenants. If you're passionate about housing and community engagement, apply today.
Communications & Engagement Specialist in Manchester employer: Michael Page
As a Communications & Engagement Specialist at this well-established not-for-profit organisation, you will thrive in a supportive work environment that prioritises quality housing solutions and community involvement. With a commitment to professional development and a focus on making a positive impact in the lives of tenants, this medium-sized organisation offers a unique opportunity to engage with residents and influence meaningful change in Manchester.
StudySmarter Expert Advice🤫
We think this is how you could land Communications & Engagement Specialist in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the housing and not-for-profit sectors. Attend local events or online webinars to meet potential employers and learn more about the industry. Remember, it’s all about who you know!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous communications work, especially if it relates to community engagement. This can be a game-changer when you're trying to stand out from the crowd.
✨Tip Number 3
Prepare for interviews by researching the organisation thoroughly. Understand their projects and values, and think about how your experience aligns with their mission. We want to see that you’re genuinely interested in making a difference!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Communications & Engagement Specialist in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Communications & Engagement Specialist role. Highlight your experience in housing or property sectors, and show us how your skills align with our mission to keep residents informed and engaged.
Showcase Your Communication Skills:Since this role is all about communication, let your writing shine! Use clear and simple language in your application, just like you would when creating updates for residents. We want to see your ability to convey information effectively.
Demonstrate Your Engagement Experience:Share examples of how you've successfully engaged with communities or stakeholders in the past. Whether it’s running consultations or gathering feedback, we’re keen to see how you’ve made a positive impact in previous roles.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity to make a difference in the lives of tenants.
How to prepare for a job interview at Michael Page
✨Know Your Stuff
Make sure you brush up on the specifics of housing regulations and tenancy agreements. Familiarise yourself with the organisation's projects and values, so you can speak confidently about how your experience aligns with their mission.
✨Showcase Your Interpersonal Skills
As a Communications & Engagement Specialist, building trust with tenants is key. Prepare examples of how you've successfully engaged with communities or resolved issues in the past. This will demonstrate your ability to connect with residents effectively.
✨Be Ready to Discuss Feedback
Think about how you've gathered and used feedback in previous roles. Be prepared to share specific instances where resident input influenced project decisions. This shows that you value community voices and understand the importance of stakeholder relationships.
✨Highlight Your Problem-Solving Skills
Prepare to discuss challenges you've faced in previous roles and how you tackled them. Emphasise your proactive approach to problem-solving, especially in situations involving resident concerns. This will illustrate your commitment to excellent customer service.
