Senior Property Surveyor in London

The Senior Property Surveyor will oversee the management and maintenance of a diverse property portfolio within the not-for-profit sector. This role requires a proactive approach to delivering high-quality property services and ensuring compliance with relevant regulations.

Our client is a large and well-established housing provider responsible for maintaining and improving a diverse residential property portfolio. With a strong focus on resident safety, asset performance, and service excellence, the organisation is committed to delivering high-quality repairs, maintenance, and building safety services across its housing stock.

Due to continued investment in its Property Directorate, the organisation is seeking an experienced Senior Property Surveyor to provide technical leadership across complex repairs, structural defects, damp and mould investigations, and specialist property issues. This role offers the opportunity to manage a small team of surveyors, influence service improvement initiatives, and ensure residents receive safe, compliant, and effective property solutions.

This is an excellent opportunity for an accomplished surveying professional looking to combine technical expertise, people management, and resident-focused service delivery within a progressive housing environment.

• Lead and manage a small team of surveyors responsible for complex repairs, building defects, damp and mould cases, and specialist property matters.
• Act as the senior technical expert within the Property Directorate, providing guidance and support on challenging building faults and structural issues.
• Investigate, diagnose, and resolve complex property defects, ensuring appropriate remedial solutions are identified and implemented.
• Manage a varied caseload including damp and mould cases, insurance-related works, specialist repairs, and non-routine maintenance issues.
• Undertake detailed property inspections and surveys to identify defects and determine appropriate corrective actions.
• Apply building pathology principles to accurately diagnose the root causes of building failures and maintenance issues.
• Assess properties using the Housing Health and Safety Rating System (HHSRS) and identify Category 1 and Category 2 hazards.
• Ensure compliance with health and safety legislation, policies, and organisational standards across all surveying activities.
• Monitor team performance and ensure accurate record keeping, case management, and system updates are maintained.
• Provide technical oversight and post-inspection support to colleagues, contractors, and internal stakeholders.
• Support the delivery of planned maintenance and ad hoc capital replacement works where necessary.
• Review and assess resident home improvement requests, ensuring proposals do not adversely impact the housing stock.
• Work collaboratively with operational, maintenance, compliance, and customer service teams to deliver effective property solutions.
• Support continuous service improvement initiatives through innovation, performance monitoring, and best practice implementation.
• Contribute to business improvement projects that enhance operational performance and resident satisfaction.
• Ensure repairs and maintenance solutions deliver value for money while maintaining quality and compliance standards.
• Build effective working relationships with residents, contractors, consultants, and internal stakeholders.
• Provide clear, professional, and resident-focused advice on technical property matters.
• Promote high standards of surveying practice, customer service, and professional conduct across the organisation.

• Proven experience within a housing association, local authority, contractor, consultancy, or residential property environment.
• Extensive experience managing complex repairs, maintenance issues, and building defect investigations.
• Previous experience leading or managing a team of surveyors or technical property professionals.
• Strong understanding of residential construction, building maintenance, and property diagnostics.
• Detailed knowledge of damp and mould investigation techniques and remediation strategies.
• Experience applying the Housing Health and Safety Rating System (HHSRS) and assessing Category 1 and Category 2 hazards.
• Strong knowledge of building pathology principles and defect diagnosis methodologies.
• Experience investigating structural issues and recommending appropriate remedial solutions.
• Thorough understanding of the NHF Schedule of Rates and its practical application within repairs and maintenance services.
• Ability to provide technical leadership and guidance across complex property matters.
• Strong understanding of health and safety requirements within property maintenance and surveying environments.
• Excellent communication skills with the ability to explain technical issues to both technical and non-technical audiences.
• Experience working collaboratively with residents, contractors, consultants, and internal stakeholders.
• Strong organisational skills with the ability to prioritise competing demands and manage multiple workstreams.
• Demonstrable commitment to delivering high-quality, resident-focused property services.
• Ability to identify service improvement opportunities and drive operational efficiencies.
• Strong problem-solving and decision-making capabilities.
• Professional qualification in Building Surveying, Construction, Property Management, or a related discipline would be advantageous.
• Membership of a relevant professional body such as RICS or CIOB would be desirable.

• Competitive salary of £58,664 - £61,751.
• Permanent full-time position (37.5 hours per week).
• Hybrid working arrangement combining home, office, and site-based working.
• Opportunity to lead a specialist surveying team within a high-performing Property Directorate.
• Exposure to a diverse range of complex repairs, structural defects, damp and mould investigations, and specialist property projects.
• Significant autonomy and responsibility within a senior technical role.
• Opportunity to influence service improvement and operational best practice.
• Resident-focused role with the ability to make a tangible impact on housing quality and safety.
• Collaborative working environment with strong cross-functional stakeholder engagement.
• Professional development and career progression opportunities.
• Opportunity to contribute to the ongoing improvement and protection of a substantial residential housing portfolio.
• Supportive team culture with exposure to senior leadership and organisational decision-making.
• Chance to play a key role in delivering safe, compliant, and well-maintained homes for residents.