Regional Operations & Relationships Manager in London

Regional Operations & Relationships Manager in London

London Full-Time 40000 - 45000 £ / year (est.) No working from home possible
Michael Page

At a Glance

  • Tasks: Manage healthcare sites, ensuring compliance and strong relationships with tenants and stakeholders.
  • Company: Established public sector organisation focused on efficient facilities management.
  • Benefits: Competitive salary, comprehensive travel package, and permanent role in a supportive environment.
  • Other info: Flexible role with travel across Greater London; driving licence required.
  • Why this job: Make a meaningful impact in the community while advancing your career in facilities management.
  • Qualifications: Experience in Facilities Management, strong customer-facing skills, and knowledge of health & safety.

The predicted salary is between 40000 - 45000 £ per year.

The Regional Operations & Relationships Manager will oversee a portfolio of healthcare/NHS sites within a well-established organisation. This mobile role works alongside Facilities and Operations Managers to manage workload, incidents, and service delivery, ensuring sites remain compliant and customer-focused while building strong relationships with tenants, stakeholders, and service providers.

This organisation operates within the public sector and is committed to providing efficient facilities management services. It is a medium-sized entity focused on delivering high-quality support to the communities it serves.

Description

  • Provide multi-site operational support to Facilities / Operations Managers across London.
  • Act as a secondary escalation point for incidents, supporting recovery, investigation, and resolution.
  • Carry out building inspections, compliance checks, and health & safety audits.
  • Monitor delivery of soft and hard FM services, managing contractors and SLAs.
  • Build strong tenant and stakeholder relationships, acting as a key point of contact.
  • Support reactive maintenance issues, service improvements, and customer initiatives.
  • Assist with minor works, projects, and operational FM activities.
  • Help ensure buildings meet all regulatory and compliance standards.

Profile Essential

  • Experience in Facilities Management / Estates / Property (ideally multi-site).
  • Background in healthcare, NHS, PFI environments (or similar such as education).
  • Strong customer‑facing and stakeholder management skills.
  • Knowledge of health & safety and compliance processes.
  • Experience managing contractors and service delivery.
  • Flexible and willing to travel across Greater London – Driving Licence Required.

Qualifications

  • IOSH (Working Safely or Managing Safely).
  • IWFM (Level 3+) preferred, or equivalent experience.

Job Offer

  • Competitive salary ranging from £40,000 to £45,000 GBP.
  • Comprehensive travel and benefits package.
  • Opportunity to work in a permanent role within the public sector.
  • Part of a medium-sized organisation that values operational excellence.

This is an excellent opportunity for an experienced Regional Operations & Relationships Manager to make a meaningful impact in the London area. If you are ready to take the next step in your career within facilities management, we encourage you to apply today.

Regional Operations & Relationships Manager in London employer: Michael Page

As a medium-sized organisation operating within the public sector, we pride ourselves on fostering a collaborative and supportive work culture that prioritises employee growth and development. Our commitment to operational excellence ensures that you will have the opportunity to make a meaningful impact across multiple healthcare sites in London, while enjoying a competitive salary and comprehensive benefits package that supports your professional journey.

Michael Page

Contact Details:

Michael Page Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Regional Operations & Relationships Manager in London

Dive into Local Government Events

Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Michael Page, are looking for. Plus, it shows your genuine interest in the sector!

Join Relevant Networks

Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.

Utilise Your University’s Resources

If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Michael Page and can help you get your foot in the door for these full-time public sector roles.

Stay Updated with Government Initiatives

Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.

We think you need these skills to ace Regional Operations & Relationships Manager in London

Facilities Management
Stakeholder Management
Customer Service Skills
Health & Safety Compliance
Incident Management
Building Inspections
Service Delivery Management

Some tips for your application 🫡

Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.

Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.

Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.

Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Michael Page and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.

How to prepare for a job interview at Michael Page

Get to Know Public Sector Values

Before your interview with Michael Page, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.

Brush Up on Regulatory Knowledge

Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.

Highlight Teamwork and Collaboration

The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!

Prepare Real-Life Examples

Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Michael Page.