At a Glance
- Tasks: Manage front-of-house operations and deliver exceptional service in a not-for-profit setting.
- Company: Join a respected healthcare not-for-profit organisation making a meaningful impact.
- Benefits: Competitive salary, supportive work culture, and full-time hours in London.
- Other info: Opportunity for career growth in a dynamic and impactful environment.
- Why this job: Be the welcoming face of an organisation that values professionalism and community.
- Qualifications: Experience in office management or reception, strong organisational skills, and customer service focus.
The predicted salary is between 30000 - 35000 € per year.
The Reception/Office Manager will oversee front-of-house operations, ensuring seamless administrative support within a not-for-profit environment. This temp to perm role requires a highly organised individual to manage office functions and deliver exceptional service in London. This is an opportunity to join a well-established healthcare not-for-profit organisation based in London. The organisation is recognised for its commitment to making a meaningful impact and fostering a professional yet supportive working environment.
Description
- Act as the first point of contact, delivering a professional and welcoming front-of-house experience for visitors, staff, and stakeholders.
- Manage incoming calls, emails, and enquiries, ensuring prompt and accurate responses or redirection.
- Coordinate visitor management, including sign-in processes, security protocols, and meeting room access.
- Oversee meeting room bookings, setup, and basic AV support to ensure smooth meetings and events.
- Maintain a tidy, organised, and professional reception and office environment, including shared spaces.
- Provide administrative support across the office, including managing post, deliveries, supplies, and databases.
- Support facilities and office operations, liaising with contractors and handling maintenance or service requests.
- Assist with health & safety administration, office procedures, and occasional event coordination as required.
Profile
- Proven experience in an office management or reception role, ideally within the not-for-profit industry.
- Experience in a busy front-of-house or reception role.
- Strong working knowledge of Microsoft Office 365.
- Familiar with visitor management, booking, or help desk systems.
- Highly organised with the ability to prioritise under pressure.
- Professional, discreet, and customer service driven.
Job Offer
- Salary equivalent between £30,000-£35,000 based on experience and skills.
- An opportunity to work full-time, five days a week on site in London.
- A chance to contribute to a respected not-for-profit organisation.
- Engagement in a supportive and professional work culture.
If you are a dedicated Reception Office Manager looking for your next temporary opportunity in London, we encourage you to apply today.
Reception Office Manager in London employer: Michael Page
Join a respected not-for-profit healthcare organisation in London, where your role as Reception Office Manager will be pivotal in delivering exceptional service and support. Enjoy a professional yet supportive work culture that values employee growth and engagement, alongside a competitive salary and the opportunity to make a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Office Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the not-for-profit sector and let them know you're on the lookout for a Reception Office Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Nail that first impression! When you get an interview, remember that you're not just showcasing your skills but also your personality. Be warm, professional, and show them how you'd create a welcoming front-of-house experience.
✨Tip Number 3
Prepare for common questions! Think about how your experience aligns with the responsibilities of managing office functions and delivering exceptional service. Practise your answers so you can confidently demonstrate your organisational skills and customer service focus.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our supportive work culture at the not-for-profit organisation.
We think you need these skills to ace Reception Office Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in office management or reception, especially in not-for-profit settings, to show us you’re the right fit.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this role and how your background aligns with our mission. A personal touch can really make your application stand out!
Showcase Your Organisational Skills:Since the role requires strong organisational abilities, give examples of how you've successfully managed multiple tasks or projects in the past. We want to see how you handle pressure and prioritise effectively.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Michael Page
✨Know the Organisation
Before your interview, take some time to research the not-for-profit organisation. Understand their mission, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in contributing to their cause.
✨Showcase Your Organisational Skills
As a Reception Office Manager, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or streamlined processes. Be ready to discuss how you prioritise under pressure, as this will resonate well with the interviewers.
✨Practice Customer Service Scenarios
Since you'll be the first point of contact, it's crucial to demonstrate your customer service skills. Think of common scenarios you might face at the reception and practice your responses. Highlight your ability to remain professional and discreet while handling enquiries or complaints.
✨Familiarise Yourself with Tech Tools
Make sure you're comfortable with Microsoft Office 365 and any visitor management systems mentioned in the job description. If you have experience with similar tools, be prepared to discuss how you've used them to enhance office operations in the past.
