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- Tasks: Manage core operations like HR, IT, and finance in a charity setting.
- Company: Join a UK-based social justice organisation making a real difference.
- Benefits: Earn up to £42,000 with 30 days leave and hybrid working options.
- Why this job: Shape operations while supporting those facing hardship and driving change.
- Qualifications: 3+ years in operational leadership with strong HR and IT skills.
- Other info: Be part of a values-driven team committed to equality and inclusion.
This role will manage and deliver core operational functions including HR, governance, IT, finance administration, and office management. It's a hands-on position at the heart of the organisation, ensuring systems run smoothly while supporting future growth.
Our client is a UK-based social justice organisation supporting people facing hardship through practical help and wider campaigning. They combine direct support with influencing work to address the structural issues that put people at risk, and they operate with a values-driven, collaborative culture.
Description
- Provide day-to-day delivery and oversight of operational functions across premises management, HR, governance, IT, finance admin, and systems.
- Act as the operational point of contact, troubleshooting issues and coordinating with external HR and IT partners.
- Support strategic planning, risk management, and organisational development.
- Oversee office and facilities management, including compliance, insurance, suppliers, and business continuity.
- Coordinate HR processes including recruitment, onboarding, policies, and wellbeing.
- Lead governance support: Board administration, minutes, regulatory filings, and policy reviews.
- Support finance administration: invoices, payroll, expenses, payment runs, and year-end processes.
- Oversee IT and data systems, software licences, user access, and GDPR compliance.
- Maintain high quality internal systems, templates, and organisational documentation.
- Contribute to learning, professional development, and continuous improvement of operations.
Profile
- A successful Operations Manager should have:
- 3+ years' experience in operational leadership, office management, or charity infrastructure roles.
- Strong experience across facilities, HR coordination, governance, IT systems, data protection, finance admin, and office management.
- Skilled in managing external providers (HR, IT, finance).
- Excellent organisational, communication, and interpersonal skills.
- Able to streamline systems, solve problems proactively, and manage sensitive information.
- High proficiency with Microsoft 365 and digital collaboration tools.
- Values-driven, with a commitment to equality, inclusion, and anti-poverty work.
- Experience with charity governance or poverty-related policy issues (desirable).
Job Offer
- Salary up to £42,000.
- 30 days annual leave plus bank holidays.
- Hybrid working (London office + remote).
- Training and development opportunities.
- Opportunity to shape core operations within a purpose-led organisation.
If you are an experienced Operations Manager looking to make a positive impact in London, we encourage you to apply for this rewarding opportunity in the Not For Profit sector.
Operations Manager - Charity in London employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Charity in London
✨Tip Number 1
Network like a pro! Reach out to people in the charity sector, especially those who work in operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the organisation's values and recent projects. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss how you've tackled operational challenges in the past. Use specific examples that highlight your experience in HR, governance, and finance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Operations Manager - Charity in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your operational leadership experience and any relevant charity work to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about social justice and how your values align with ours. Be specific about how your skills can help us achieve our mission.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and streamline processes, so don’t hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Michael Page
✨Know the Organisation Inside Out
Before your interview, dive deep into the charity's mission and values. Understand their approach to social justice and how they support people facing hardship. This will not only show your genuine interest but also help you align your answers with their core values during the interview.
✨Showcase Your Operational Expertise
Be ready to discuss your experience in operational leadership, especially in areas like HR, governance, and finance administration. Prepare specific examples of how you've streamlined processes or solved problems in previous roles. This will demonstrate your hands-on capability and readiness for the challenges of the position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage sensitive information. Think of scenarios where you had to troubleshoot issues or coordinate with external partners. Practising these responses will help you articulate your thought process clearly during the interview.
✨Highlight Your Commitment to Values
Since this role is within a values-driven organisation, be prepared to discuss your commitment to equality, inclusion, and anti-poverty work. Share any relevant experiences or initiatives you've been involved in that reflect these values, as it will resonate well with the interviewers.
