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- Tasks: Lead and deliver engaging community events while ensuring a supportive member experience.
- Company: Inclusive Reform Jewish synagogue dedicated to meaningful engagement and wellbeing.
- Benefits: Competitive salary, stability, and opportunities for career growth in a respected not-for-profit.
- Other info: Join a dynamic team focused on continuous improvement and community engagement.
- Why this job: Make a real impact by creating memorable experiences and fostering community connections.
- Qualifications: Experience in event delivery, membership services, and volunteer management.
The Community Engagement Manager leads day‑to‑day community engagement, events and programmes, ensuring members receive a high‑quality, inclusive and supportive experience. The role combines team and volunteer management, event delivery, and membership onboarding and retention, using insight and feedback to continuously improve community services.
Client Details: Inclusive Reform Jewish synagogue with a strong commitment to meaningful engagement, learning, wellbeing and life‑cycle support for its members.
Description:
- Lead the planning and delivery of a varied programme of in‑person and community events, ensuring high quality experiences from conception to post‑event follow‑up.
- Act as the primary point of contact for members and prospective members, handling enquiries related to membership, events and services with professionalism and empathy.
- Design and oversee a welcoming member onboarding journey, introducing new members to events, programmes and community life to support retention and engagement.
- Use membership data, CRM insights and feedback to shape event programming, improve attendance and inform future planning.
- Work closely with internal teams and external partners to ensure events are well‑promoted, inclusive and aligned with member interests.
- Recruit, train and manage volunteers to support events and community activities, ensuring clear roles and a positive experience.
- Line‑manage and coordinate administrative support to ensure smooth event operations and consistent member service standards.
- Monitor engagement, attendance and retention, producing reports and recommendations to support membership growth and continuous improvement.
Profile:
- Proven experience delivering membership‑focused events and programmes end to end.
- Strong background in membership services, onboarding and retention.
- Confident managing volunteers and small teams to deliver consistent, high‑quality outcomes.
- Excellent stakeholder and relationship‑building skills, with a community‑first mindset.
- Highly organised, able to manage multiple priorities in a fast‑paced environment.
- Data‑driven, comfortable using CRM insights and feedback to shape engagement strategies.
Job Offer:
- Competitive salary ranging from ÂŁ40,000 to ÂŁ45,000 per annum.
- Opportunity to work with a respected not-for-profit organisation in London.
- A permanent position offering stability and career growth.
- The chance to contribute to meaningful and impactful projects.
If you are passionate about planning and delivering exceptional events in the not-for-profit sector, apply today to join this London-based organisation.
Events in London employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events in London
✨Tip Number 1
Network like a pro! Attend events related to community engagement and connect with people in the industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past events and community programmes. This will give potential employers a taste of what you can bring to the table and how you can enhance their member experience.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out to organisations you admire, like us at StudySmarter, and express your interest in working with them. A little initiative can go a long way!
✨Tip Number 4
Prepare for interviews by researching the organisation’s values and recent events. Tailor your responses to show how your experience aligns with their mission. And remember, we love candidates who are passionate about community engagement!
We think you need these skills to ace Events in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in community engagement and event management. We want to see how your skills align with our mission of providing high-quality, inclusive experiences for our members.
Showcase Your Passion: Let your enthusiasm for the not-for-profit sector shine through! Share specific examples of events you've planned or community programmes you've been involved in. We love seeing candidates who are genuinely passionate about making a difference.
Be Data-Driven: Since we value insights and feedback, mention any experience you have with using data to improve event programming or member engagement. Show us how you've used CRM tools or other data sources to shape your strategies.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at Michael Page
✨Know Your Community
Before the interview, dive deep into the values and mission of the organisation. Understand their commitment to meaningful engagement and how they support their members. This will help you align your answers with their goals and show that you're genuinely interested in their community.
✨Showcase Your Event Experience
Be ready to discuss specific events you've planned or managed in the past. Highlight your role in ensuring high-quality experiences and how you handled challenges. Use examples that demonstrate your ability to engage members and improve retention through successful programming.
✨Emphasise Team Management Skills
Since the role involves managing volunteers and small teams, prepare to talk about your leadership style. Share examples of how you've recruited, trained, and motivated volunteers to create a positive experience. This will show that you can foster a collaborative environment.
✨Data-Driven Decision Making
Familiarise yourself with how to use membership data and CRM insights to shape event programming. Be prepared to discuss how you've used feedback to improve attendance and engagement in previous roles. This will demonstrate your analytical skills and commitment to continuous improvement.