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- Tasks: Support employee benefit schemes, manage client queries, and ensure accurate data processing.
- Company: A forward-thinking financial services firm focused on high-quality client service.
- Benefits: Competitive salary, 25 days annual leave, company-funded social events, and a supportive environment.
- Why this job: Join a collaborative team and build strong relationships while advancing your career.
- Qualifications: Experience in employee benefits or insurance administration with strong communication skills.
- Other info: Opportunity for professional growth in a dynamic and organised workplace.
This role involves providing comprehensive administrative support across employee benefit schemes, including onboarding, renewals, claims, and day‑to‑day client servicing for corporate clients. The successful candidate will work closely with advisers and providers to ensure accurate scheme management, strong client relationships, and high‑quality service delivery.
Client Details: Our client is a growing, forward‑thinking financial services firm with a strong focus on delivering high‑quality service to its corporate clients. They emphasise long‑term relationships, transparency, and a collaborative culture that supports both clients and employees.
Description: In this role you will:
- Handle daily queries from corporate clients and employees
- Request new business and renewal quotations from providers
- Process new business and ensure accurate data entry into internal systems
- Administer scheme joiners and leavers
- Manage claims, on‑risk matters, and pension scheme administration
- Send permission requests to insurers/pension providers and summarise scheme details
- Manage the corporate client review cycle and prepare renewal materials
- Work with advisers to present renewal data to clients
- Support advisers by drafting recommendation reports
- Review and issue policy documents and accounts
- Prepare and issue client invoices
- Build and maintain strong relationships with HR teams and insurance/pension providers
Profile: A successful Employee Benefit Administrator should have:
- Strong experience in employee benefits, insurance administration, or a similar client‑focused role
- A solid understanding of insurance products, market processes, and provider requirements
- Excellent attention to detail with the ability to process data accurately and manage multiple tasks simultaneously
- Strong communication skills and the ability to build effective relationships with HR teams, advisers, and providers
- Confidence working with CRM and back‑office systems, ideally including Intelligent Office
- A proactive, organised approach with the ability to work independently and support wider team objectives
Job Offer: You will have:
- A competitive salary ranging from £45,000 - £55,000.
- Regular company‑funded social events, including annual away days
- Supportive and collaborative work environment.
- 25 days' annual leave plus Bank Holidays, with an additional 3 days off between Christmas and New Year.
If you are ready to advance your career as an Employee Benefit Administrator, we encourage you to apply now.
Employee Benefit Administrator in London employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Benefit Administrator in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to employee benefits and think about how your skills align with their values. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to client servicing and managing claims. Being articulate and confident in your answers can make a huge difference in how you're perceived.
✨Tip Number 4
Don't forget to follow up after your interviews! A simple thank-you email can reinforce your interest in the role and keep you top of mind for the hiring team. Plus, it shows your professionalism and enthusiasm.
We think you need these skills to ace Employee Benefit Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Employee Benefit Administrator role. Highlight your experience in employee benefits and insurance administration, and don’t forget to showcase your attention to detail and communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your understanding of insurance products and your ability to build strong relationships with clients and providers.
Showcase Relevant Experience: When filling out your application, be sure to include specific examples of your past work that relate to the responsibilities listed in the job description. This will help us see how you can contribute to our team right away!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity as an Employee Benefit Administrator!
How to prepare for a job interview at Michael Page
✨Know Your Benefits Inside Out
Make sure you have a solid understanding of employee benefits and insurance products. Brush up on the specifics of various schemes, as well as the processes involved in onboarding and claims management. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Communication Skills
Since this role involves building relationships with clients and providers, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with clients or resolved issues in the past. This will highlight your strong communication skills during the interview.
✨Demonstrate Attention to Detail
Be ready to discuss how you ensure accuracy in your work, especially when processing data and managing multiple tasks. You might even want to bring along a sample of your work or a scenario where your attention to detail made a difference. This will show that you take pride in delivering high-quality service.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about their corporate culture, client relationships, and team dynamics. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.