Digital Helpdesk Editor in London

Digital Helpdesk Editor in London

London Temporary 27000 - 33000 £ / year (est.) On-site
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At a Glance

  • Tasks: Provide digital helpdesk support and guidance on CMS for staff and website editors.
  • Company: Leading university in London with a focus on innovation and support.
  • Benefits: Gain valuable experience in a dynamic academic environment.
  • Other info: On-site role, working three days a week with opportunities for growth.
  • Why this job: Make a difference by helping non-technical users navigate digital content.
  • Qualifications: Experience in digital support or helpdesk roles, with strong communication skills.

The predicted salary is between 27000 - 33000 £ per year.

Michael Page is supporting a leading university in London by providing interim Digital Helpdesk support to staff and website editors.

The role focuses on Contensis CMS guidance, content updates, and publishing processes, with day-to-day troubleshooting and prioritisation of requests.

The successful candidate will have experience in digital support or helpdesk roles, with CMS familiarity and strong communication skills to assist non-technical users.

Digital Helpdesk Editor in London employer: Michael Page

ASDA is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Leeds. With a strong commitment to employee growth, ASDA provides numerous opportunities for professional development and advancement, alongside competitive salaries and comprehensive benefits. The hybrid working model allows for flexibility, making it an attractive workplace for those seeking meaningful and rewarding careers in one of the UK's leading retail brands.

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Contact Details:

Michael Page Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Digital Helpdesk Editor in London

✨Get Involved in Local Edu-Tech Meetups

Dive into some local edu-tech meetups or webinars related to digital learning. These gatherings are prime spots to connect with professionals in the field, and you might just bump into someone from Michael Page looking for temporary support like a Digital Helpdesk Editor. Plus, you’ll get to see what’s trending in education tech!

✨Volunteer for Online Educational Events

Look for opportunities to volunteer at online events or workshops—these can help you gain experience and get your name out there. Your contributions may catch the eye of companies like Michael Page when they’re on the lookout for talented folks for temporary roles in digital learning.

✨Leverage Social Media Groups

Join social media groups focused on digital education, like Facebook or LinkedIn groups. These communities often share job postings for temporary roles and can help us connect with current members at Michael Page who can potentially put in a good word for you.

✨Make Your Passion for Teaching Visible

Consider creating content that showcases your knowledge of digital learning—maybe a blog or a series of helpful videos. This not only builds your portfolio but establishes your credibility in the field. Plus, you never know who from Michael Page might stumble upon your work while looking for a Digital Helpdesk Editor!

We think you need these skills to ace Digital Helpdesk Editor in London

Contensis CMS
Digital Support
Helpdesk Experience
Content Updates
Publishing Processes
Troubleshooting
Request Prioritisation

Some tips for your application 🫡

Show Off Your Digital Skills:In the digital learning and education sector, it's crucial to highlight your tech-savviness. Make sure your CV includes any experience with e-learning platforms, digital content creation, or learning management systems. This tech flair helps us see you're ready to thrive in our digital landscape at Michael Page.

Let Your Passion Shine Through:For a temporary role, we want to know why you’re excited about digital learning! Your cover letter should reflect your enthusiasm for education technologies. Talk about any projects or initiatives you’ve been part of that showcase your passion. This gives us insight into how you can contribute to our team, even for a short stint.

Include Relevant Certifications:If you have any certifications related to digital education—like teaching online or instructional design—make sure you highlight those in your application. They can really set you apart from other candidates and show us you're knowledgeable and committed to the field.

Tailor Your Portfolio:If you’ve created any digital learning materials, this is the perfect time to showcase them! We love seeing examples of your work, so include a link to your portfolio that features your best creations relevant to the temporary role at Michael Page. This hands-on evidence can speak volumes about your creative capabilities!

How to prepare for a job interview at Michael Page

✨Show Off Your Creativity in Digital Learning

When preparing for your interview with Michael Page, think about how you can showcase your creative approaches to digital learning. Bring along examples of projects or modules you've designed, especially those that highlight your ability to engage students remotely. It’ll help demonstrate your hands-on experience, which is essential for this role.

✨Know Your EdTech Tools

Get familiar with the latest in educational technology tools that are popular in the digital-learning field, like learning management systems and online assessment platforms. Being able to chat fluently about tools such as Moodle or Google Classroom during your interview could give you a real edge and show that you're ready to hit the ground running.

✨Flexibility is Key for Temporary Roles

Since this role with Michael Page is temporary, it’s super important to convey your flexibility and adaptability during the interview. Be ready to discuss how you can quickly acclimate to new environments and seamlessly integrate into existing teams. It shows you’re a team player and can handle the ebb and flow of temporary work.

✨Demonstrate Passion for Lifelong Learning

In the digital learning space, showing a passion for education and personal development can really set you apart. Be prepared to chat about how you stay current with trends in digital education and any extra courses or resources you’ve explored. It’ll highlight your motivation and potential value to Michael Page as they seek to innovate in their teaching approaches.