At a Glance
- Tasks: Manage orders and ensure timely delivery for a sustainable beauty brand.
- Company: Join a small, eco-friendly company dedicated to quality and customer service.
- Benefits: Competitive salary, supportive team, and opportunities for growth.
- Other info: Dynamic role with potential for career advancement in a thriving sector.
- Why this job: Be part of a mission-driven company making a positive impact in the beauty industry.
- Qualifications: Experience in logistics and strong organisational skills are essential.
The predicted salary is between 28000 - 31000 £ per year.
This opportunity is with a small-sized organisation operating in the sustainable beauty sector. The company is known for its commitment to delivering quality products and providing outstanding service to its customers.
Responsibilities include:
- Managing the order to invoice process ensuring on-time delivery to all customers in the UK region including department stores, high street chains and pharmacies, pure players.
- Processing orders from UK customers and coordinating with our Logistics partners to ensure customer requirements are met.
- Liaising with 3PLs, Sales team and customers regarding order queries.
- Dealing with stock issues effectively.
- Actively seeking improvement on logistics processes to reduce cost.
- Identifying and resolving shipping issues and creating best practice.
- Responsible for setting up and creating new lines with customers.
- Ad hoc activities to support Supply Chain and the wider team.
Profile:
- Knowledge of the logistics flow and process within an FMCG business.
- Strong organisational and time management skills.
- Analytical and accurate.
- Problem solving and 'can do' approach.
- Excellent knowledge and use of Microsoft Office applications - Word, Excel, PowerPoint and Outlook.
Salary: £28,000 - £31,000 (depending on the candidate).
Customer service coordinator/ Logistics Administrator in London employer: Michael Page
As a small-sized organisation in the sustainable beauty sector, we pride ourselves on fostering a collaborative and supportive work culture that values each team member's contributions. Our commitment to employee growth is reflected in our continuous training opportunities and a focus on innovation within logistics processes, ensuring that you can thrive in your role as a Customer Service Coordinator/Logistics Administrator. Join us to be part of a passionate team dedicated to delivering quality products while making a positive impact on the environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer service coordinator/ Logistics Administrator in London
✨Tip Number 1
Network like a pro! Reach out to people in the sustainable beauty sector on LinkedIn or at industry events. We can’t stress enough how personal connections can lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company’s values and products. Show them you’re not just another candidate; you’re genuinely interested in their mission. We want you to shine and stand out from the crowd!
✨Tip Number 3
Practice your problem-solving skills! Think of examples where you’ve dealt with logistics issues or improved processes. We know you’ve got it in you, so let’s show them how you can bring that 'can do' attitude to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to help you every step of the way, so let’s get you that Customer Service Coordinator role!
We think you need these skills to ace Customer service coordinator/ Logistics Administrator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the job description. Highlight your knowledge of logistics processes and any relevant experience in customer service or FMCG. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the sustainable beauty sector and how your problem-solving skills can help us improve our logistics processes. Keep it engaging and personal!
Showcase Your Tech Skills:Since Microsoft Dynamics experience is useful, make sure to mention any relevant software skills you have. If you've used Microsoft Office applications like Excel for data analysis, let us know! We love a candidate who’s tech-savvy.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Michael Page
✨Know Your Logistics Inside Out
Make sure you brush up on your knowledge of logistics processes, especially within the FMCG sector. Be ready to discuss how you've managed order flows and dealt with stock issues in the past. This will show that you understand the role and can hit the ground running.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled shipping issues or improved logistics processes in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your analytical skills and 'can do' attitude.
✨Familiarise Yourself with Microsoft Dynamics
If you have experience with Microsoft Dynamics, be sure to highlight it during the interview. If not, take some time to learn the basics. Being able to discuss how you would use it in the role can set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's logistics processes and how they measure success. This shows your genuine interest in the role and helps you assess if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewers!
