At a Glance
- Tasks: Lead and optimise operations in a growing logistics business.
- Company: Dynamic logistics company focused on growth and innovation.
- Benefits: Competitive salary, performance bonus, car allowance, and pension.
- Other info: Opportunity for international travel and career advancement.
- Why this job: Shape the future of logistics while driving operational excellence.
- Qualifications: Proven leadership in road freight forwarding and strong commercial awareness.
The predicted salary is between 90000 - 110000 € per year.
This is an opportunity to play a key role in shaping the operational backbone of a growing logistics business.
Our client is a growing logistics business.
The Operations Director is responsible for leading and optimising all operational activity across the road freight forwarding business. Based in Kent, this role ensures that service delivery, cost control, compliance and operational performance consistently support our clients' commercial objectives and long‑term growth.
Reporting into the Managing Director, key responsibilities include:
- Develop and execute the company's operational strategy in line with overall business objectives.
- Ensure operational capability, structure and capacity align with commercial growth plans.
- Lead, mentor and develop the operations management team to achieve consistent performance.
- Own end‑to‑end service delivery across all road freight forwarding operations.
- Oversee capacity planning, carrier performance and network utilisation.
- Control operational costs while maintaining service quality and reliability.
- Ensure operational decisions protect agreed pricing and margin targets.
- Drive continuous efficiency improvements across people, process and network.
- Ensure full compliance with transport legislation, customs procedures and company policies.
- Lead health & safety and quality standards across all operational activities.
- Support key customer relationships from an operational performance perspective and act as a senior operational escalation point for strategic customers.
- Build and manage relationships with hauliers, subcontractors and partners and oversee supplier performance, compliance and SLAs.
- Contribute to strategic planning, investment decisions and business development initiatives.
To be considered for the Operations Director role you will live within a commuting distance of our client's operation in Kent and be able to demonstrate the following experience:
- Proven senior operational leadership experience within road freight forwarding.
- Strong understanding of UK and European road freight operations.
- Demonstrated experience managing complex, time‑critical transport networks.
- Strong commercial awareness with the ability to balance service, cost and margin.
- Experience operating within a fast‑growing or change‑led logistics environment.
- Strong people leader who builds accountability and high performance.
- Delivery‑focused with a pragmatic and decisive leadership style.
- Process‑driven with a continuous improvement mindset.
The successful Operations Director will be rewarded with the following package:
- Competitive salary ranging from £90,000 to £110,000 per annum.
- Comprehensive benefits package, including a car or allowance, performance‑related bonus and pension.
- International travel required.
Operations Director in Lenham employer: Michael Page
Join a dynamic logistics business in Kent as an Operations Director, where you will play a pivotal role in shaping operational excellence and driving growth. Our company fosters a collaborative work culture that prioritises employee development, offering mentorship and opportunities for advancement within a fast-paced environment. With a competitive salary and comprehensive benefits package, including international travel, we are committed to rewarding your contributions while ensuring a fulfilling and impactful career.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Director in Lenham
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend local logistics events. We all know that sometimes it’s not just what you know, but who you know that can land you that Operations Director role.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their operational challenges and think about how your experience in road freight forwarding can help them. We want you to shine and show them you’re the perfect fit!
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you’ve led teams and improved processes in previous roles. We believe that showcasing your people skills and operational successes will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to support you every step of the way in landing that dream job in logistics.
We think you need these skills to ace Operations Director in Lenham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Operations Director role. Highlight your experience in road freight forwarding and operational leadership, showing how you've driven performance and efficiency in previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this position. Share specific examples of how you've led teams and improved operations in a logistics environment.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use metrics and examples to demonstrate how you’ve contributed to cost control, service delivery, and compliance in your past roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Michael Page
✨Know Your Operations Inside Out
Make sure you have a solid understanding of the logistics industry, especially road freight forwarding. Brush up on key concepts like capacity planning, carrier performance, and compliance with transport legislation. This knowledge will help you speak confidently about how you can shape the operational backbone of the business.
✨Showcase Your Leadership Skills
As an Operations Director, you'll need to lead and mentor your team effectively. Prepare examples of how you've developed teams in the past and driven high performance. Be ready to discuss your leadership style and how it aligns with fostering accountability and continuous improvement.
✨Align with Business Objectives
Understand the company's commercial objectives and be prepared to discuss how your operational strategy can support these goals. Think about how you can balance service delivery with cost control and margin protection, and be ready to share specific strategies you've implemented in previous roles.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in complex, time-critical situations. Think of scenarios where you've had to make tough decisions or drive efficiency improvements. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your impact.
