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- Tasks: Support customer service by managing orders and ensuring smooth sales operations.
- Company: Join a well-established retail organisation with a team-oriented culture.
- Benefits: Competitive salary, permanent position, and growth opportunities in retail.
- Other info: Collaborative team atmosphere focused on delivering excellent customer service.
- Why this job: Make a real impact in customer service and enhance your skills in a dynamic environment.
- Qualifications: Experience in sales administration and strong communication skills required.
The predicted salary is between 28500 - 28500 £ per year.
The Sales Co-ordinator will play a pivotal role in supporting the customer service department within the retail industry. This permanent position involves managing customer interactions, ensuring seamless sales operations and processing high volume customer orders.
This opportunity is with a well-established organisation in the retail industry. As part of a medium-sized company, the role offers the chance to contribute to a team-oriented environment, focusing on delivering excellent customer service.
Description
- Managing day-to-day office administration and clerical tasks
- Liaising with wholesale and retail customers in a professional and timely manner
- Processing customer orders accurately and efficiently
- Issuing invoices and maintaining accurate order records
- Providing customer support via WhatsApp, email, and other communication channels
- Answering customer questions and resolving issues in a clear and professional manner
- Ensuring customer orders are packed, processed, and dispatched on time
- Assisting with packing and operational fulfilment as required
- Monitoring order progress and helping to troubleshoot delays or delivery issues
- Supporting stock coordination and general supply chain management
- Assisting with the movement of goods through the order fulfilment process
- Helping maintain accuracy across inventory, orders, and dispatch records
- Working closely with internal teams to ensure smooth operational flow from order receipt through to delivery
Profile
- A successful Sales Co-ordinator should have experience in customer order processing or sales administration.
- Strong organisational and multitasking skills to handle various responsibilities effectively.
- Excellent communication skills, both written and verbal.
- Proficiency in using sales or customer relationship management (CRM) tools.
- An ability to work collaboratively within a team environment.
- A proactive approach to problem-solving and identifying opportunities for improvement.
Job Offer
- A competitive salary ranging from £27,000 to £30,000 per annum.
- A permanent position within a stable and established organisation.
- Opportunities to grow and develop within the retail industry.
- A supportive team environment with a focus on delivering excellent customer service.
If you are passionate about customer service and are looking for a new challenge as a Sales Co-ordinator, we encourage you to apply today.
Sales Co-ordinator in Leeds employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Co-ordinator in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the retail industry, especially those who work in customer service or sales. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and sales coordination. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of how you've handled customer orders or resolved issues in the past. This will help you stand out as someone who can hit the ground running in the Sales Co-ordinator role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Sales Co-ordinator in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer order processing and sales administration. We want to see how your skills match the role, so don’t be shy about showcasing your organisational and multitasking abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to our team. Keep it professional but let your personality come through – we love a bit of character!
Showcase Your Communication Skills: Since the role involves liaising with customers via various channels, make sure your written application reflects your excellent communication skills. Clear, concise, and friendly language will go a long way in making a great impression on us!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Michael Page
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you've handled customer interactions in the past, especially any challenging situations. This will show that you understand the importance of excellent service in a retail environment.
✨Familiarise Yourself with Order Processing
Since the role involves managing customer orders, make sure you understand the order fulfilment process. Be prepared to talk about any experience you have with sales administration or CRM tools, as this will demonstrate your capability to handle the responsibilities of the position.
✨Show Off Your Organisational Skills
The Sales Co-ordinator role requires strong organisational and multitasking abilities. Think of examples from your previous jobs where you successfully managed multiple tasks or projects at once. Sharing these stories will highlight your suitability for the role.
✨Be Ready to Collaborate
This position is all about teamwork, so be prepared to discuss how you work with others. Share experiences where you’ve collaborated with internal teams to ensure smooth operations. This will show that you can thrive in a team-oriented environment.