At a Glance
- Tasks: Be the go-to person for customer queries and engage on social media.
- Company: Join a reputable retail business in Leeds with a passion for fashion.
- Benefits: Competitive salary, full training, great team culture, and no weekend shifts.
- Other info: Exciting opportunities for progression in a dynamic environment.
- Why this job: Combine your love for fashion with customer service and social media creativity.
- Qualifications: Strong communication skills and a flair for social media.
The predicted salary is between 24750 - 24750 £ per year.
Michael Page have partnered with a reputable retail business to recruit for a Customer Service and Social Media Coordinator. This is an exciting opportunity for someone experienced within a client-facing role who is looking for a varied position with a long-standing business in Leeds, which are experts in their market. If you are passionate about fashion and retail and enjoy helping and supporting customers, please apply!
As a Customer Service and Social Media Coordinator, you will be the first point of contact for clients, supporting with a variety of enquiries. You will be taking orders and processing them onto the system, supporting with the order journey from start to finish, ensuring the highest level of client experience is provided. The role will offer lots of variety, including corresponding with customers over social media platforms, getting involved with content creation, and attending events and seminars.
Profile:
- Excellent customer service skills
- A confident telephone manner with excellent communication skills
- Able to work in a busy environment
- Confident on social media platforms
- Good attention to detail and organisation skills
- An excellent team player
Job Offer:
- Salary of £24,500+
- Reputable retail business in Leeds
- Full training provided
- Excellent progression and development
- Central location
- Excellent benefits package
- No shift patterns or weekends
- Great team and culture
- Immediate interviews being held
Customer Service and Social Media Coordinator in Leeds employer: Michael Page
Join a reputable retail business in Leeds that values its employees and fosters a vibrant work culture. With a focus on personal development, this role offers excellent progression opportunities, comprehensive training, and a supportive team environment, all while enjoying a central location with no weekend shifts. If you are passionate about fashion and customer service, this is the perfect place to grow your career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service and Social Media Coordinator in Leeds
✨Tip Number 1
Get to know the company inside out! Research their values, products, and social media presence. This way, when you chat with them, you can show off your passion for fashion and retail, making you stand out as a candidate.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for clients, it’s crucial to sound confident and friendly. Try role-playing with a friend or family member to nail that perfect phone manner.
✨Tip Number 3
Show off your social media savvy! Prepare examples of how you've engaged with customers online or created content. This will demonstrate your ability to connect with clients in a fun and modern way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Customer Service and Social Media Coordinator in Leeds
Some tips for your application 🫡
Show Your Passion:Let us see your love for fashion and retail shine through in your application. Share any relevant experiences or interests that highlight why you're the perfect fit for this role!
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your customer service skills and any experience you have with social media, as these are key for us in this role.
Craft a Catchy Cover Letter:Your cover letter is your chance to stand out! Use it to tell us why you want to join our team and how your skills can help enhance the client experience at our reputable retail business.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Michael Page
✨Know Your Stuff
Before the interview, make sure you research the company and its products. Familiarise yourself with their social media presence and customer service approach. This will help you demonstrate your passion for fashion and retail during the conversation.
✨Show Off Your Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly. Prepare examples of how you've successfully handled customer enquiries in the past, especially in a busy environment. This will showcase your ability to provide top-notch client experiences.
✨Be Social Media Savvy
Brush up on the latest trends in social media, especially those relevant to the retail industry. Be ready to discuss how you would engage customers online and contribute to content creation. Showing your enthusiasm for social media can set you apart from other candidates.
✨Emphasise Teamwork
As an excellent team player, be prepared to share examples of how you've collaborated with others in previous roles. Highlighting your ability to work well within a team will resonate with the interviewers, as they value a positive team culture.
