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For Companies At a Glance
- Tasks: Handle client queries and deliver top-notch service while resolving issues.
- Company: Reputable law firm in Leeds with a vibrant work culture.
- Benefits: Starting salary of £25,100+, full training, and comprehensive benefits package.
- Why this job: Join a fast-growing team and make a real difference in client care.
- Qualifications: Strong customer service experience and confident communication skills.
- Other info: Excellent career progression opportunities in a dynamic environment.
The predicted salary is between 25100 - 35140 £ per year.
A reputable law firm in Leeds City Centre is seeking multiple Client Care Advisors due to expansion. You will handle various client queries while delivering high-class service and resolving issues efficiently.
Ideal candidates possess strong customer service experience and are confident communicators. The role offers full training, excellent career progression, and a vibrant work culture.
This position comes with a starting salary of £25,100+ and a comprehensive benefits package.
Client Care Advisor – Fast-Track Growth (Leeds Law Firm) employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Care Advisor – Fast-Track Growth (Leeds Law Firm)
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the law firm on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common client care scenarios. We want to show off our problem-solving skills and customer service experience, so role-play with a friend if you can!
✨Tip Number 3
Dress to impress! Even if the firm has a casual vibe, looking sharp shows we mean business. Confidence starts with how we present ourselves.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can keep us fresh in their minds. Plus, it shows we’re genuinely interested in the role!
We think you need these skills to ace Client Care Advisor – Fast-Track Growth (Leeds Law Firm)
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've handled client queries and resolved issues in the past, so share specific examples that showcase your skills!
Be Confident in Your Communication: As a Client Care Advisor, you'll need to communicate effectively with clients. Use clear and confident language in your written application to demonstrate your communication skills. Remember, we love a good storyteller!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention why you’re excited about working with us at the Leeds law firm and how you fit into our vibrant work culture.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and it shows you’re keen on joining our team. Let’s get started on this journey together!
How to prepare for a job interview at Michael Page
✨Know the Firm Inside Out
Before your interview, do some homework on the law firm. Understand their values, recent cases, and what sets them apart in the Leeds legal scene. This will not only impress your interviewers but also help you tailor your answers to align with their ethos.
✨Showcase Your Customer Service Skills
As a Client Care Advisor, your ability to handle client queries is crucial. Prepare specific examples from your past experiences where you successfully resolved issues or provided exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Practice Confident Communication
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family, focusing on maintaining eye contact and a positive tone to convey your enthusiasm for the position.
✨Ask Insightful Questions
At the end of the interview, be ready with thoughtful questions about the firm's culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you assess if the firm is the right fit for you.
