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- Tasks: Support clients with queries and provide top-notch service in a fast-paced environment.
- Company: Reputable law firm in Leeds City Centre, expanding and investing in your growth.
- Benefits: Competitive salary, full training, excellent progression, vibrant team culture, and regular socials.
- Why this job: Join a dynamic team and elevate your career while making a real impact on client experiences.
- Qualifications: Experience in customer service, strong communication skills, and a passion for client care.
- Other info: Immediate interviews available; perfect for those ready to step up their career!
The predicted salary is between 25100 - 35140 £ per year.
Michael Page have partnered with a reputable Law Firm in Leeds City Centre to recruit for multiple Client Care Advisors to join the team asap due to expansion!
This would be an exceptional opportunity for someone experienced within a client facing role that is looking for that next step in their career with a business which will invest in you from day one, provide the best training and an excellent progression plan!
As a Client Care Advisor you will be forefront of the business handling a range of queries from clients in relation to their existing products and services.
You will be upholding a high class experience providing the best support and guidance ensuring targets and service level agreements are met.
The role would be working alongside other teams within the business to investigate any issues or more technical problems. You will use your excellent problem solving and customer service skills to get a quick resolution for each client.
Mainly the role will be corresponding with customers over the phone and will include email contact too.
Profile:
- Previous customer service/telephone based experience
- Able to work in a fast paced environment
- Confident telephone manner and excellent communication skills
- Able to build and manage strong working relationships
- Passionate about delivering the highest level of client experience
- An excellent team player
Job Offer:
- Salary of £25100+
- Reputable and progressive law firm in Leeds City Centre
- Full training provided
- Excellent progression and development
- Prestigious offices and working environment
- Excellent benefits
- Vibrant team and culture
- Regular socials and incentives
- Immediate interview and start
Client Care Advisor in Leeds employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Care Advisor in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field or join relevant groups on social media. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Prepare for those interviews! Research the law firm and understand their values and services. Tailor your responses to show how your experience aligns with their needs, especially in client care.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your customer service skills and problem-solving abilities clearly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in client care.
We think you need these skills to ace Client Care Advisor in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Client Care Advisor role. Highlight any previous customer service or telephone-based experience, as this will show us you're a great fit for the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for delivering top-notch client experiences and how you can contribute to our team. Keep it concise but impactful!
Showcase Your Communication Skills: Since the role involves a lot of phone and email communication, make sure your application showcases your excellent communication skills. Use clear and professional language throughout your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as soon as possible. Don’t miss out on this opportunity!
How to prepare for a job interview at Michael Page
✨Know the Company Inside Out
Before your interview, take some time to research the law firm. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Client Care Advisor, your ability to handle queries and provide excellent support is crucial. Prepare examples from your past experiences where you successfully resolved client issues or improved customer satisfaction. This will demonstrate your capability in a client-facing role.
✨Practice Your Communication Style
Since the role involves a lot of telephone and email communication, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences and skills.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and progression plans. This shows that you’re not just interested in the job, but also in how you can grow within the company.
