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- Tasks: Support legal assistants by handling client queries via phone and email.
- Company: Reputable law firm in central Hull with a focus on growth.
- Benefits: Full training provided, excellent career progression, and immediate interviews.
- Why this job: Join a dynamic team during an exciting period of growth and make a difference.
- Qualifications: No experience needed; just bring your communication skills and enthusiasm.
- Other info: Perfect for those who thrive in busy environments and love helping others.
The predicted salary is between 30000 - 42000 £ per year.
Michael Page have just registered multiple Permanent Contact Centre Advisor Positions to work for a reputable and progressive Law Firm in central Hull! This is an exciting time to join the organisation as the business is going through a period of growth.
As a Contact Centre Advisor, you will be supporting a team of legal assistants with queries coming into the business from existing clients relating to their remortgage transaction. You will be supporting with queries over the telephone and email, ensuring an exceptional level of service and targets are achieved.
If you thrive in busy environments and are passionate about helping and supporting customers, please apply now!
Profile:- No experience required; full training provided
- Excellent communication skills and a confident telephone manner
Contact Centre Advisors in Kingston upon Hull employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contact Centre Advisors in Kingston upon Hull
✨Tip Number 1
Get to know the company! Research the law firm and understand their values and culture. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common questions and answers with a friend or in front of a mirror. This will boost your confidence and help you articulate your thoughts clearly when it counts.
✨Tip Number 3
Dress to impress! Even if the job is in a contact centre, looking smart and professional can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Contact Centre Advisors in Kingston upon Hull
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Contact Centre Advisor role. Highlight any relevant skills or experiences that show you can thrive in a busy environment and provide exceptional customer service.
Show Your Passion: Let us see your enthusiasm for helping customers! In your application, mention why you're excited about this opportunity and how you can contribute to the team's success at the law firm.
Keep It Clear and Concise: When writing your application, be clear and to the point. Use simple language and avoid jargon. We want to understand your qualifications and motivations without wading through unnecessary fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! This ensures it gets to the right people quickly, and we can start the process of getting you in for an interview as soon as possible.
How to prepare for a job interview at Michael Page
✨Know the Company
Before your interview, take some time to research the law firm. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Common Scenarios
As a Contact Centre Advisor, you'll be dealing with client queries regularly. Prepare for common scenarios you might face during the interview. Think about how you would handle difficult customers or resolve issues efficiently.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. During the interview, focus on speaking confidently and maintaining a friendly tone, as this reflects the kind of service clients can expect from you.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or growth opportunities within the firm. This shows that you're proactive and genuinely interested in your potential future with them.