At a Glance
- Tasks: Provide technical support for the iTrent HR and payroll system and develop custom solutions.
- Company: Join a leading UK Charity dedicated to making a difference.
- Benefits: 100% remote work, 26 days holiday, and enhanced maternity leave.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make an impact while working with a vital charity and enhancing HR systems.
- Qualifications: Experience with iTrent, troubleshooting skills, and back-end coding knowledge.
The predicted salary is between 30000 - 40000 € per year.
Our client is a leading UK Charity and is looking to hire an Application Support Engineer with a focus on iTrent. This role can be done 100% remote within the UK.
Description
- Provide technical support for the iTrent HR and payroll system, ensuring smooth operation and user satisfaction.
- Develop custom solutions within the iTrent application to meet organisational needs.
- Collaborate with teams across the organisation to gather and analyse system requirements.
- Perform system upgrades, updates, and patches to maintain optimal performance.
- Ensure data integrity and security within the iTrent application.
- Document technical processes and create user guides for internal teams.
- Identify and troubleshoot system issues, implementing effective resolutions.
- Work closely with vendors and external partners to enhance system functionality.
Profile
Must haves:
- iTrent experience
- Troubleshooting
- Back end coding in iTrent
- Debug and fix problems in iTrent
Nice to haves:
- Public Sector or Charity experience
Job Offer
- 100% Remote
- 26 days holiday + BHS - rising with service to 30
- Buy 5 extra days
- Enhanced maternity
iTrent Application Support Engineer employer: Michael Page
As a leading UK Charity, our client offers a fulfilling work environment where employees can make a meaningful impact while enjoying the flexibility of 100% remote work. With generous benefits such as 26 days of holiday that increase with service, enhanced maternity leave, and opportunities for professional growth, this role as an iTrent Application Support Engineer is perfect for those seeking a rewarding career in a supportive and collaborative culture.
StudySmarter Expert Advice🤫
We think this is how you could land iTrent Application Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector or those who have experience with iTrent. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! If you’ve got experience with iTrent, make sure to highlight specific projects or challenges you’ve tackled. Use examples that demonstrate your problem-solving abilities and technical know-how.
✨Tip Number 3
Prepare for the interview by brushing up on common iTrent issues and solutions. Think about how you can contribute to user satisfaction and system performance. We want you to shine when discussing your troubleshooting strategies!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in the charity sector.
We think you need these skills to ace iTrent Application Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your iTrent experience and any relevant troubleshooting skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with a leading UK charity and how your skills can contribute to their mission. Keep it engaging and personal.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles, especially related to iTrent. We love seeing candidates who can think on their feet and come up with effective solutions!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Michael Page
✨Know Your iTrent Inside Out
Make sure you brush up on your iTrent knowledge before the interview. Familiarise yourself with its features, common issues, and troubleshooting techniques. Being able to discuss specific scenarios where you've successfully resolved problems will show your expertise.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical challenges in the past, especially related to iTrent. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical thinking and ability to implement effective solutions.
✨Understand the Charity Sector
Since the role is with a charity, having some knowledge about the public sector or charity operations can set you apart. Research the organisation's mission and values, and think about how your skills can contribute to their goals. This shows genuine interest and alignment with their work.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions. Ask about their current challenges with iTrent, team dynamics, or future projects. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
