A fast-paced and rewarding role managing property insurance cases across a large housing portfolio. Ideal for a surveyor who enjoys investigation, problem solving, and seeing projects through from inspection to completion. Client Details A well-established and forward-thinking social housing provider with a strong focus on delivering high-quality services and maintaining safe, compliant homes. The organisation is committed to continuous improvement, customer satisfaction, and investing in its people. Description Inspect properties following insurance-related damage (fire, flood, impact, structural issues) Diagnose issues and prepare repair schedules, specifications, and cost estimates Manage the end-to-end insurance claims process alongside internal teams and insurers Liaise with contractors to ensure works are delivered efficiently and to a high standard Monitor project delivery, ensuring compliance, cost control, and quality Provide ongoing communication and updates to residents during what can be challenging circumstances Maintain accurate records within asset management systems Profile Experience in property surveying, repairs, or insurance-related works Strong diagnostic and reporting skills Knowledge of building defects, repair techniques, and reinstatement works Ability to manage multiple cases simultaneously Excellent communication skills, particularly in sensitive customer environments Commercial awareness and ability to manage costs effectively Job Offer 35-hour working week supporting strong work-life balance 39 days annual leave (including bank holidays) increasing to 44 days with service Generous pension scheme (matched contributions up to 8%) Health Cash Plan & Enhanced Employee Assistance Programme Excellent training & career development opportunities (Investors in People accredited employer) Enhanced company sick pay (up to 6 months full pay + 6 months half pay with service) Flexible and home working options where business needs allow Opportunity to join a stable, purpose-driven organisation with long-term investment
