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For Companies At a Glance
- Tasks: Create engaging content and develop strategies to enhance customer communication.
- Company: A passionate not-for-profit organisation focused on community support and innovation.
- Benefits: Competitive salary, flexible hybrid working, and a chance to make a real difference.
- Why this job: Join a supportive team and contribute to meaningful projects that impact the community.
- Qualifications: 3-5 years in communications, strong marketing background, and excellent content creation skills.
- Other info: Collaborative environment with opportunities for professional growth.
The predicted salary is between 32000 - 35000 £ per year.
We are seeking a Customer Communications Coordinator to support and enhance customer engagement through strategic communication initiatives. This is a fantastic opportunity for someone passionate about marketing and the not-for-profit sector to make a meaningful impact. This is a well-established organisation within the not-for-profit sector, dedicated to providing valuable services and support to the community. They are a small-sized organisation with a focus on innovation and customer satisfaction.
Responsibilities
- Develop and implement communication strategies to engage and inform customers effectively.
- Create compelling content for digital and print channels, ensuring consistency in messaging.
- Collaborate with internal teams to support campaigns and projects aligned with organisational goals.
- Monitor and evaluate the effectiveness of communication activities, providing reports and recommendations for improvement.
- Manage customer feedback channels and respond to enquiries in a timely and professional manner.
- Support the delivery of events and initiatives to enhance customer relationships.
- Ensure all communications comply with branding guidelines and regulatory standards.
- Stay updated with industry trends to identify opportunities for innovation in customer communication.
Qualifications
- A strong background in marketing or a related field, particularly within the not-for-profit sector.
- 3-5 years in-house communications experience.
- Proven ability to create engaging content for diverse communication platforms.
- Experience collaborating with cross-functional teams to achieve common goals.
- Excellent organisational and project management skills.
- A keen eye for detail and a commitment to maintaining high standards in all communications.
- Knowledge of customer engagement strategies and techniques.
- An understanding of branding and regulatory compliance in communications.
Benefits
- Competitive salary ranging from £32,000 to £35,000 per annum.
- Flexible hybrid working arrangement, with one day in the Prescot office.
- Opportunity to contribute to meaningful projects within the not-for-profit sector.
- Supportive and collaborative work environment.
How to Apply
If you are ready to take the next step in your marketing career and are passionate about making a difference in the not-for-profit sector, we encourage you to apply for the Customer Communications Coordinator role in Prescot today.
Customer Communications Coordinator in Huyton employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Communications Coordinator in Huyton
✨Tip Number 1
Network like a pro! Reach out to people in the not-for-profit sector, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best communication pieces. Whether it's digital content or print materials, having tangible examples of your work can really set you apart from the competition.
✨Tip Number 3
Prepare for interviews by researching the organisation thoroughly. Understand their mission, values, and recent projects. This will help you tailor your responses and show that you're genuinely interested in making a meaningful impact.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team and contributing to our goals.
We think you need these skills to ace Customer Communications Coordinator in Huyton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Communications Coordinator role. Highlight your experience in marketing, especially within the not-for-profit sector, and show us how your skills align with our mission.
Showcase Your Content Skills: Since this role involves creating compelling content, include examples of your previous work. Whether it's digital or print, we want to see how you can engage and inform customers effectively.
Highlight Collaboration Experience: We love teamwork! Share instances where you've collaborated with cross-functional teams to achieve goals. This will demonstrate your ability to work well with others and support campaigns that align with our organisational objectives.
Keep It Professional and Polished: Ensure your application is free from typos and errors. A keen eye for detail is crucial in communications, so let us see that you can maintain high standards right from the start. And remember, apply through our website for the best chance!
How to prepare for a job interview at Michael Page
✨Know Your Audience
Before the interview, research the organisation and its mission in the not-for-profit sector. Understand their customer engagement strategies and think about how your skills can enhance their communication initiatives. This will show your genuine interest and help you tailor your responses.
✨Showcase Your Content Creation Skills
Prepare examples of your previous work that demonstrate your ability to create engaging content for various platforms. Bring along samples or a portfolio if possible. Be ready to discuss how you ensure consistency in messaging and compliance with branding guidelines.
✨Highlight Collaboration Experience
Since the role involves working with cross-functional teams, be prepared to share specific examples of successful collaborations. Talk about how you’ve worked with different departments to achieve common goals and how you handle feedback from team members.
✨Stay Current with Trends
Demonstrate your knowledge of industry trends in customer communication during the interview. Discuss any recent innovations you've come across and how they could be applied to enhance customer engagement at the organisation. This shows you're proactive and forward-thinking.
