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- Tasks: Assist clients with remortgage transactions and provide excellent support.
- Company: Join a vibrant team in a reputable legal business.
- Benefits: Salary of £24,000+, bonuses, full training, and hybrid working.
- Why this job: Transfer your customer service skills to an exciting office role.
- Qualifications: Previous customer service experience and strong communication skills.
- Other info: Enjoy a fun work environment with regular socials and career progression.
Are you currently working in hospitality or retail and looking to transfer your customer service skills into an office based role? Do you want to join a business which will invest in you from day one, provide the best training and progression plan? Would you like to join a fun and vibrant team? Then please apply now!
As a Customer Care Advisor, you will be working within the remortgage department assisting clients with their transaction. You will be supporting with the caseload and will be at the forefront of the business for clients, assisting with a range of queries and providing excellent support and guidance. The role will involve chasing up documents and details which are required, processing these accordingly, and updating the case management system. There will be lots of liaising and handling queries from banks and third parties alongside working closely with other members of the business to provide a seamless process.
If you are passionate about customer service and enjoy working in a fast-paced environment, then we would love to hear from you!
- Previous customer service experience from a range of backgrounds such as retail and hospitality
- A confident telephone manner with excellent communication skills
- Able to work in a fast-paced environment and prioritise a high volume caseload
- Passionate about helping and supporting customers
- Good attention to detail and organisation
- An excellent team player
Job Offer:
- Salary of £24,000+ monthly bonuses
- Reputable business within the Legal Sector
- Full training provided
- No experience required
- Structured career path in place for all employees
- Sponsorship of legal qualifications
- Central location in Hull
- Excellent benefits
- Hybrid working
- No shift patterns or weekends
- Superb offices and facilities
- Fun and vibrant team
- Regular socials and incentives
- Immediate interview
Customer Care Advisor in Hull employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Advisor in Hull
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for that interview! Research the company and the role thoroughly. Think about how your customer service experience from hospitality or retail can translate into this office-based position. We want you to shine!
✨Tip Number 3
Practice makes perfect! Do some mock interviews with a friend or in front of the mirror. Focus on showcasing your communication skills and your passion for helping customers – that's what they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our fun and vibrant team!
We think you need these skills to ace Customer Care Advisor in Hull
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience, especially if it’s from hospitality or retail. We want to see how your skills can transfer into this office-based role, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for the Customer Care Advisor position. Mention specific examples of how you’ve handled queries or supported customers in the past. This helps us see you as a perfect fit for our vibrant team!
Keep It Clear and Concise: When writing your application, keep your language clear and to the point. We appreciate good attention to detail, so make sure your application is well-organised and free of typos. A tidy application reflects your organisational skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Michael Page
✨Show Off Your Customer Service Skills
Make sure to highlight your previous experience in hospitality or retail. Talk about specific situations where you provided excellent customer service, as this will resonate well with the interviewers looking for a Customer Care Advisor.
✨Demonstrate Your Communication Skills
Since the role involves a lot of liaising and handling queries, practice articulating your thoughts clearly. You might want to prepare answers to common questions and even role-play with a friend to boost your confidence.
✨Emphasise Your Team Spirit
This position is all about working closely with others, so be ready to discuss how you’ve collaborated in past roles. Share examples of how you contributed to a team’s success, as this will show you’re a great fit for their vibrant team culture.
✨Prepare for Fast-Paced Scenarios
The job requires managing a high volume caseload, so think of examples where you thrived under pressure. Be prepared to discuss how you prioritise tasks and stay organised, as this will demonstrate your ability to handle the demands of the role.
