Housing Advisor

As a Housing Advisor in within the borough, you'll play a key role in helping individuals and families navigate housing options and resolve issues. Your work will ensure the smooth delivery of housing services within the public sector, making a real difference in the property department.

Client Details

The Local authority operates within a borough of over 300,000 residents in London

Description

• Provide advice and support to individuals on housing options and services.




• Assist with applications for housing and related services.




• Maintain accurate records and documentation of client cases.




• Liaise with other teams and organisations to address housing needs.




• Handle enquiries and resolve issues promptly and professionally.




• Ensure compliance with relevant policies and procedures.




• Conduct assessments to determine housing eligibility and priorities.




• Provide guidance on tenancy agreements and housing rights.

Profile

A successful Housing Advisor should have:

• Experience in providing housing advice or working in a similar role.




• Knowledge of housing legislation and policies.




• Strong organisational and communication skills.




• The ability to work effectively with diverse client groups.




• Proficiency in maintaining accurate records and case management systems.




• A proactive and problem-solving approach to client needs.

Job Offer

• Hourly pay of £20.00 to £22.00, dependent on the level of experience.




• Temporary position offering flexibility in Brixton.




• Opportunity to contribute to meaningful public sector work in housing.