Head of Supported Living- Joseph Rowntree Housing Trust in York

The Head of Supported Housing will lead and manage supported housing services, ensuring high-quality delivery and compliance with industry standards. This role is based in York and focuses on driving operational and strategic excellence Client Details Joseph Rowntree Housing Trust (JRHT) strives to be a housing association that is sustainable and engaging, provides high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. We were established more than 110 years ago by Joseph Rowntree to provide housing in communities and work alongside the Joseph Rowntree Foundation. As a registered care provider regulated by the Care Quality Commission (CQC), they provide care services which are tailored to people\'s needs, offering residential and nursing care as well as care within people\'s homes. JRHT currently offer care and extra care provision at 5 locations across York, Hartlepool and Scarborough. All of the care services are currently rated as Good by CQC, nevertheless they are continually striving to identify areas for improvement. Our values make us unique as an organisation. They show us what we care about, help us make decisions and show us how to behave. Built on trust Show they care Making a differenceDescription As a member of the leadership team within the Housing and Communities Directorate, work collaboratively with other Heads of service and key stakeholders to deliver the strategic objectives of JRHT. Develop and review policies and procedures, ensuring that they are up-to-date, legally complaint and meet the needs of residents. Implement policies effectively, ensuring that colleagues are fully trained and understand their responsibilities. To set the objectives for the team aligned to the delivery of the strategic objectives. Develop and maintain strong networks and relationships with colleagues across JRHT and in other external organisations to ensure excellent service delivery across all locations and teams. Promote and safeguard the welfare of residents and ensure appropriate safeguarding referrals are made to the relevant authorities where adults are at risk. Maintain robust business continuity plans and perform all required emergency planning actions in the event of an emergency. Lead and motivate teams across all locations, promoting a culture of excellence and continuous improvement and ensuring that colleagues have the knowledge and skills to perform their roles effectively, through performance appraisals and constructive feedback. Develop, implement and maintain effective learning and development and successions planning strategy for the service Develop and implement comprehensive strategies to address the needs of adults, including identifying gaps in services, forecasting future demands, and setting goals for service delivery. This includes any upcoming changes to how services are delivered, including analogue to digital services.Profile CIH level 4, or 5 qualification or other comparable leadership management social care, or willingness to work towards Extensive knowledge, experience and understanding of social housing policies regulations, legislation and lease management across the different levels of supported living accommodation. Proven leadership experience in supported living accommodation and managing competing demands across multiple locations. Delivery of transformational change and continuous improvement with supports residents and JRHT\'s strategic objectives. Knowledge, experience and understanding of the analytical skills to identify trends, assessing needs and develop effective strategies. Knowledge of risk management, health and safety and compliance requirements in sheltered and extra care scheme settings. Proven ability to manage budgets and financial resources effectively, ensuring the continual viability of the individual schemes and wider service. Ability to lead, motivate and empower colleagues to be high performers and create a positive working environment. Access to a car for work purposes.Job Offer A competitive salary of ~£65,000 per annum. The opportunity to work in a rewarding role with JRHT. Based in York with a supportive organisational culture. The chance to lead and shape supported housing services to make a tangible difference in the community.If you are passionate about supported housing and meet the criteria, we encourage you to apply for this exciting opportunity with JRHT