Head of Customer Operations & Experience

Head of Customer Operations & Experience

Full-Time On-site
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Michael Page is recruiting a Head of Customer Service for a Wakefield-based manufacturing group. The role leads customer operations, including order processing, CS, quotations, aftersales and distribution, with four days on site. The successful candidate will design and implement the customer experience strategy, optimise processes, automate where possible with ERP/CRM, and collaborate across Sales, Production, Finance and Supply Chain to drive satisfaction and on-time delivery. #J-18808-Ljbffr

Head of Customer Operations & Experience employer: Michael Page

ASDA is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Leeds. With a strong commitment to employee growth, ASDA provides numerous opportunities for professional development and advancement, alongside competitive salaries and comprehensive benefits. The hybrid working model allows for flexibility, making it an attractive workplace for those seeking meaningful and rewarding careers in one of the UK's leading retail brands.

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Contact Details:

Michael Page Recruitment Team