At a Glance
- Tasks: Lead global CRM transformation and improve data quality across regions.
- Company: International organisation focused on innovation in B2B and B2C markets.
- Benefits: Competitive salary, fully remote work, annual bonus, and generous leave.
- Other info: Collaborative environment with opportunities to mentor and lead a small team.
- Why this job: Shape a scalable CRM ecosystem and drive impactful change globally.
- Qualifications: Proven CRM leadership experience and strong data governance skills.
The predicted salary is between 70000 - 90000 £ per year.
This role is responsible for building and leading a global CRM function from the ground up, with a strong focus on improving data quality and driving adoption across multiple regions. It combines strategic ownership with hands-on delivery to create an effective, scalable CRM ecosystem supporting both B2B and B2C growth.
Client Details: An international organisation operating across both B2B and B2C markets, with a presence in multiple regions. The business is focused on delivering high-quality products and driving innovation while continuing to scale and evolve globally.
Description:
- Lead global CRM transformation, owning strategy, roadmap, and delivery.
- Cleanse, standardise, and govern data to ensure accuracy and consistency.
- Drive CRM adoption through training, communication, and change management.
- Build and optimise CRM (HubSpot), including migrations and integrations.
- Create automation workflows for marketing, lead management, and segmentation.
- Develop reporting and insights to support business decision-making.
- Collaborate with regional teams to align processes and systems globally.
- Support cross-functional teams (sales, marketing, customer service).
- Manage integrations and ensure CRM scalability and performance.
- Lead and support a small team to deliver key CRM initiatives.
Profile:
- Proven experience in CRM leadership across global B2B and B2C environments.
- Strong track record in improving data quality and implementing governance frameworks.
- Skilled in driving change and influencing stakeholders across regions and functions.
- Hands-on approach, comfortable balancing strategy with execution.
- Technically proficient in CRM platforms, automation, integrations, and reporting tools.
- Adaptable and proactive, able to bring structure to evolving or ambiguous environments.
- Excellent communicator, able to translate complex concepts for diverse audiences.
- Collaborative leader with experience managing or mentoring small teams.
Job Offer:
- Competitive salary aligned with market benchmarks.
- Fully remote working (UK-based, ideally in the South of England).
- Annual bonus scheme.
- 25 days' annual leave plus bank holidays.
- Employer pension contribution.
Global CRM Lead employer: Michael Page
As a Global CRM Lead at our international organisation, you will thrive in a dynamic and innovative work culture that prioritises employee growth and collaboration. With fully remote working options and a competitive salary package, including an annual bonus scheme and generous leave, we are committed to supporting your professional journey while ensuring a healthy work-life balance. Join us in building a scalable CRM ecosystem that drives meaningful impact across B2B and B2C markets globally.
