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- Tasks: Provide exceptional customer service in both French and English, handling inquiries and resolving issues.
- Company: Established industrial company in Lanarkshire with a strong reputation.
- Benefits: Competitive salary of £27,000, hybrid working, and private healthcare.
- Why this job: Join a dynamic team and enhance your bilingual skills while helping customers.
- Qualifications: Fluency in French and English; customer service experience is a plus.
- Other info: Permanent contract with opportunities for growth and additional language skills valued.
The predicted salary is between 16200 - 19800 £ per year.
A well-established industrial company in Lanarkshire is seeking a French Speaking Customer Service professional. This role demands fluency in both French and English, focusing on delivering top-notch service to customers.
Responsibilities include:
- Responding to inquiries
- Resolving complaints
- Processing orders
- Maintaining customer interaction records
The position offers a competitive salary of £27,000, hybrid working, and private healthcare in a permanent contract. Additional European language proficiency is a plus.
Bilingual French/English Customer Service Advisor – Hybrid in Glasgow employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual French/English Customer Service Advisor – Hybrid in Glasgow
✨Tip Number 1
Make sure you brush up on your language skills before the interview. Practise speaking French and English fluently, as you'll need to showcase your bilingual abilities. We recommend having a few common customer service scenarios ready to discuss.
✨Tip Number 2
Research the company and its values. Knowing what they stand for will help you tailor your responses during the interview. Plus, it shows that you're genuinely interested in being part of their team!
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you. Think about what matters most to you in a workplace.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our team!
We think you need these skills to ace Bilingual French/English Customer Service Advisor – Hybrid in Glasgow
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about being bilingual, make sure to highlight your fluency in both French and English. Use examples from your past experiences where you’ve successfully communicated in both languages to impress us!
Tailor Your CV: Don’t just send the same CV for every job! Tailor it to match the job description. Focus on your customer service experience and any relevant skills that align with what we’re looking for. It shows us you’re genuinely interested!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Avoid fluff – we want to know what makes you a great fit!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Michael Page
✨Brush Up on Your Language Skills
Since this role requires fluency in both French and English, make sure to practice speaking and writing in both languages. Prepare to demonstrate your language skills during the interview by discussing your previous experiences in customer service using both languages.
✨Know the Company Inside Out
Research the industrial company thoroughly. Understand their products, services, and values. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Prepare for Common Customer Service Scenarios
Think about typical customer service situations you might face, such as handling complaints or processing orders. Prepare specific examples from your past experience that showcase your problem-solving skills and ability to maintain a positive customer experience.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows you're engaged and serious about the position.
