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- Tasks: Manage client relationships and ensure top-notch service delivery in the tech sector.
- Company: Join a medium-sized, innovative company in Technology & Telecoms.
- Benefits: Enjoy a comprehensive benefits package and support for your well-being.
- Why this job: Be the key contact for clients and make a real impact on their satisfaction.
- Qualifications: Strong communication skills and experience in a similar role are essential.
- Other info: Collaborative environment with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a dedicated Client Account Manager to join our team within the Technology & Telecoms sector. This role involves managing client relationships and ensuring the highest level of service delivery in Walton-on-Thames.
Our client is a medium‑sized organisation within the Technology & Telecoms industry, offering innovative solutions to businesses. They are committed to delivering exceptional service and maintaining strong relationships with their clients.
Description- Manage and maintain relationships with key clients to ensure satisfaction and retention.
- Act as the main point of contact for client queries and support requests.
- Coordinate with internal teams to ensure timely delivery of services and solutions.
- Monitor client accounts to identify opportunities for upselling or cross‑selling.
- Prepare and present detailed reports on account activity and performance metrics.
- Resolve client issues promptly and effectively to maintain trust and satisfaction.
- Collaborate with sales and marketing teams to align strategies with client objectives.
- Ensure compliance with company policies and industry regulations.
- Maintain compliance with financial regulations, and review internal controls.
- Recommend system and process improvements.
- Adhoc project work relating to operational efficiencies/enhancements.
- Respond daily to internal and external communication via email or phone.
- Support wider finance tasks as required, and uphold Consumer Duty standards.
The role requires analytical and communication skills to bridge the gap between finance and non‑finance teams.
Profile- Have strong interpersonal and communication skills both written and verbally.
- Have proven experience in a similar role.
- Be versatile and flexible to adapt to new tasks.
- Be a proven multi‑tasker with problem solving and analytical skills.
- Have excellent attention to detail; knowledge would be beneficial.
- Knowledge of the Collections & Recoveries Industry.
- Understanding of Data Protection legislation and requirements of standard ISO27001.
- Permanent position located in Weybridge.
- Comprehensive benefits package to support your well‑being.
- Opportunity to work within the innovative Technology & Telecoms sector.
- Collaborative work environment with a focus on professional growth.
Finance Client Account Manager employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Client Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the Technology & Telecoms sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their services and how they maintain client relationships. This will help you tailor your answers and show that you're genuinely interested in the role. Plus, it’ll give you a chance to ask insightful questions!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of examples where you've resolved client issues or improved processes. This is key for a Client Account Manager role, so make sure you highlight your analytical abilities and how they can benefit the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to engage with us directly. Let’s get you that dream job!
We think you need these skills to ace Finance Client Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Finance Client Account Manager role. Highlight your experience in managing client relationships and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the Technology & Telecoms sector and how your background makes you a perfect fit for this role. We love seeing genuine enthusiasm!
Showcase Your Communication Skills: Since strong communication is key for this position, make sure your written application reflects that. Keep your language clear and professional, but don’t be afraid to let your personality shine through. We appreciate authenticity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a quality we value highly!
How to prepare for a job interview at Michael Page
✨Know Your Client
Before the interview, research the company and its clients. Understand their services and how they fit into the Technology & Telecoms sector. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Client Account Manager, strong communication is key. Prepare examples of how you've effectively managed client relationships in the past. Be ready to discuss how you handle queries and resolve issues, as this will highlight your interpersonal skills.
✨Demonstrate Analytical Thinking
Be prepared to discuss how you've used analytical skills to monitor accounts or identify upselling opportunities. Bring specific examples of reports you've prepared or metrics you've tracked, as this will showcase your ability to bridge finance and non-finance teams.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company's future and its clients. Inquire about their strategies for maintaining client satisfaction or how they measure success in client relationships. This will demonstrate your proactive approach and commitment to the role.
