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For Companies At a Glance
- Tasks: Manage customer accounts and provide tailored financial solutions with empathy.
- Company: Established industry player in Epsom with a focus on customer care.
- Benefits: Supportive environment that values compliance and personal growth.
- Why this job: Make a positive impact while developing your communication skills.
- Qualifications: Detail-oriented with strong interpersonal skills.
- Other info: Ideal for self-motivated individuals looking to thrive in a dynamic role.
The predicted salary is between 30000 - 50000 £ per year.
An established industry player is seeking a detail-oriented Credit Controller to join their team in Epsom. In this pivotal role, you will be responsible for managing customer accounts, ensuring timely financial support, and providing tailored solutions to clients facing financial difficulties.
Your excellent communication and interpersonal skills will be crucial as you navigate sensitive situations with empathy and professionalism. This role offers an opportunity to work within a supportive environment that values customer care and compliance with regulations. If you’re self-motivated and eager to make a positive impact, this could be the perfect fit for you.
Credit Controller — Customer-Focused Collections & Compliance in Epsom employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller — Customer-Focused Collections & Compliance in Epsom
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer-focused collections. Think about how you would handle sensitive situations and be ready to share examples from your past experiences.
✨Tip Number 3
Showcase your communication skills! During interviews, demonstrate your ability to empathise with clients and explain complex financial concepts clearly. This will set you apart as a candidate who truly understands the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Credit Controller position, and applying directly shows your enthusiasm for the role.
We think you need these skills to ace Credit Controller — Customer-Focused Collections & Compliance in Epsom
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and customer service. We want to see how you've managed accounts and provided solutions in the past, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you’re passionate about helping customers through financial difficulties. We love a personal touch!
Showcase Your Soft Skills: In this role, empathy and professionalism are key. Make sure to mention any relevant experiences where you’ve navigated sensitive situations with clients. We’re looking for those interpersonal skills that make a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Michael Page
✨Know Your Numbers
Before the interview, brush up on key financial concepts and metrics relevant to credit control. Being able to discuss how you’ve managed customer accounts or improved collections in previous roles will show your expertise and confidence.
✨Empathy is Key
Since this role involves navigating sensitive situations, prepare examples of how you've handled difficult conversations with clients. Highlight your communication skills and ability to provide tailored solutions while maintaining professionalism.
✨Research the Company
Familiarise yourself with the company’s values and approach to customer care. Understanding their compliance standards and how they support clients can help you align your answers with what they’re looking for.
✨Prepare Questions
Think of insightful questions to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company culture aligns with your values, especially regarding customer-focused collections.
