IT Operations Manager in England

IT Operations Manager in England

England Full-Time 51600 - 65000 £ / year (est.) Home office possible
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Michael Page

At a Glance

  • Tasks: Manage and enhance technology infrastructure for a meaningful not-for-profit organisation.
  • Company: Join a dedicated not-for-profit committed to community impact through technology.
  • Benefits: Competitive salary, generous holiday leave, and fully remote work.
  • Why this job: Make a real difference while developing your IT skills in a supportive environment.
  • Qualifications: Strong technical background in Azure, AWS, and Microsoft 365 required.
  • Other info: Enjoy opportunities for professional growth and impactful contributions.

The predicted salary is between 51600 - 65000 £ per year.

The IT Infrastructure Manager will oversee and manage the technology infrastructure for a not-for-profit organisation, ensuring its reliability, scalability, and security. This permanent role is remote based and requires a proactive person with a strong technical background.

This opportunity is with a not-for-profit organisation that provides essential services to its community. As a medium-sized organisation, they are committed to leveraging technology to support their mission and deliver impactful results.

Infrastructure Operations & Service Delivery

  • Evolve and maintain the core infrastructure including: Azure (Function Apps, Logic Apps, API Management, Key Vault, Entra ID & Entra External ID), AWS (exam delivery infrastructure, results platform), Microsoft Intune (device management) and Microsoft 365 (Exchange, SharePoint, Teams).
  • Ensure the reliability, performance, and security of cloud and endpoint environments.
  • Own and monitor backup, disaster recovery, and business continuity processes.
  • Maintain operational standards and documentation across all IT infrastructure components.
  • Coordinate infrastructure upgrades, patching, and capacity planning.

Third-Party & Vendor Management

  • Manage the relationship, performance, and contracts of technical service partners and SaaS vendors.
  • Oversee the technical engagement of third-party Assessors involved in development and systems access.
  • Ensure supplier services meet SLAs and enable efficient delivery of products and corporate systems.

Experience managing Azure and AWS infrastructure, including serverless components. Strong working knowledge of Microsoft 365, Intune, and Entra ID. Experience administering Office 365 environments (Exchange Online, SharePoint, Teams). Understanding of hybrid identity and Microsoft Entra External ID for Customers (EEID4C). Demonstrated ability to manage third-party vendors and technical suppliers. Hands-on knowledge of backup, DR, monitoring, and cloud security tooling. Excellent documentation, change control, and operational governance skills. Experience managing multi-cloud infrastructure environments, especially across Azure and AWS. Operational delivery and support of enterprise IT environments in a regulated or standards-based setting. Hands-on management of cloud components and services including Logic Apps, Function Apps, and Intune. Proven track record in managing outsourced technical providers and infrastructure support contracts. Experience supporting enterprise toolsets and collaboration environments (Microsoft 365, Entra ID).

Profile

The IT Infrastructure Manager provides operational leadership for cloud platforms, core infrastructure, endpoint management, and enterprise tools. This role ensures robust, secure, and scalable technology environments to support our accreditation services, assessment platforms, and internal operations. Hands-on Microsoft 365 / Entra / Intune administration is required, including policy creation, device onboarding, baselines, CA policies, user and group management, Teams, OneDrive, and SharePoint management.

Reporting to the Senior IT & Data Manager, the postholder will manage key suppliers, technical service partners, and support functions across Azure, AWS, Microsoft 365, and connected systems. This is a hands-on role, requiring a balance of strategic oversight and operational delivery, contributing to the transformation agenda through secure, efficient, and integrated IT systems. Strong communication skills are necessary to manage stakeholder relationships while being technically hands-on with one direct report.

Job Offer

  • Competitive salary ranging from £60,000 to £65,000 per annum + Benefits.
  • Generous holiday leave and a permanent contract.
  • Fully remote working.
  • Opportunities to work within a not-for-profit industry and contribute to a meaningful cause.
  • Supportive work environment with a focus on employee development.

If you are an experienced IT Infrastructure Manager seeking a rewarding role in the not-for-profit sector, we encourage you to apply today!

IT Operations Manager in England employer: Michael Page

As a medium-sized not-for-profit organisation, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee development and well-being. Our fully remote working model allows for flexibility while you contribute to meaningful community services, and our commitment to leveraging technology ensures that your skills will be utilised in impactful ways. Join us to be part of a team that values innovation, collaboration, and the opportunity to make a difference.
Michael Page

Contact Detail:

Michael Page Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Operations Manager in England

✨Tip Number 1

Network like a pro! Reach out to your connections in the IT world, especially those who have experience in not-for-profit organisations. A friendly chat can lead to insider info about job openings or even referrals.

✨Tip Number 2

Show off your skills! Prepare a portfolio or a presentation that highlights your hands-on experience with Azure, AWS, and Microsoft 365. This will help you stand out during interviews and showcase your technical prowess.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your responses. Focus on articulating your experience managing cloud infrastructure and vendor relationships clearly and confidently.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search.

We think you need these skills to ace IT Operations Manager in England

Azure
AWS
Microsoft Intune
Microsoft 365
Exchange Online
SharePoint
Teams
Entra ID
Disaster Recovery
Business Continuity
Vendor Management
Operational Governance
Cloud Security
Documentation Skills
Change Control

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with Azure, AWS, and Microsoft 365. We want to see how your skills align with the role, so don’t be shy about showcasing your hands-on experience!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in the not-for-profit sector and how your technical background can help us achieve our mission.

Showcase Your Communication Skills: Since this role involves managing relationships with stakeholders and vendors, make sure to highlight your communication skills in your application. We love candidates who can articulate their thoughts clearly!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Michael Page

✨Know Your Tech Inside Out

Make sure you brush up on your knowledge of Azure, AWS, and Microsoft 365. Be ready to discuss specific projects where you've managed these technologies hands-on. The interviewers will want to see that you can not only talk the talk but also walk the walk.

✨Showcase Your Problem-Solving Skills

Prepare examples of how you've tackled challenges in IT operations, especially around reliability and security. Think about times when you had to manage disaster recovery or vendor relationships, and be ready to share those stories.

✨Communicate Clearly and Confidently

Since this role involves managing stakeholders and suppliers, practice articulating your thoughts clearly. Use straightforward language to explain complex technical concepts, as this will demonstrate your ability to bridge the gap between tech and non-tech audiences.

✨Demonstrate Your Leadership Style

As you'll have a direct report, be prepared to discuss your approach to leadership. Share how you motivate your team, handle conflicts, and ensure operational standards are met. This will show that you're not just technically savvy but also a great leader.

IT Operations Manager in England
Michael Page
Location: England
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