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- Tasks: Provide expert IT support for Microsoft and Mac technologies, both remotely and on-site.
- Company: Join a global manufacturing leader focused on innovation and sustainability.
- Benefits: Competitive daily rate, hybrid work model, and potential for contract extensions.
- Why this job: Be part of a growing team making a positive impact in the tech and manufacturing sectors.
- Qualifications: Experience with Windows, Office365, Active Directory, and excellent communication skills required.
- Other info: Opportunity to travel across the north of England and gain valuable experience.
The predicted salary is between 36000 - 48000 £ per year.
Michael Page Technology is proud to be partnered on an exclusive basis with one of our long standing clients in the manufacturing space, as they look to expand their IT function. Due to ongoing demand, they are now hiring for an interim 2nd Line IT Support Engineer to join the team and provide expert end-user support across both Microsoft and Mac technologies.
We are representing a global manufacturing business that is continuing to enjoy significant growth, with further exciting expansion plans over 2026. The business is a market leader, who has completed a number of successful acquisitions and has invested heavily into the UK business. With an innovative product range, the business has become renowned for their ongoing focus on green solutions and having a positive impact on the environment.
As the 2nd Line IT Support Engineer, you will be responsible for 1st and 2nd line support of end users on both a remote and on-site basis. The role will predominantly cover EUC across both Microsoft and Mac technologies. This will include:
- Office365
- Active Directory
- Windows 10 and 11
- iOS devices
In addition to the core elements of EUC, you will also support networking infrastructure, covering LAN/WAN and Wi-Fi. The role will operate on a hybrid basis, and whilst there will be elements of remote support, you will also travel on a regular basis to sites across the north of England, including Leeds, Doncaster and Hull.
As the successful candidate for the 2nd Line IT Support Engineer position, you will have hands-on commercial experience in the following technologies:
- Windows 10 and 11
- Office365
- Active Directory
- LAN/WAN and Wi-Fi
- Mobile support of iOS and Android devices
In addition, you will have:
- A full UK driving license
- Excellent communication skills
- Proven track record working in a global IT Team
Hybrid role with remote responsibilities and occasional travel between sites across Leeds, Doncaster and Hull regions. (Full Driving License is required). Duration of 3-6 months (Likely extensions). £180-£200 per day (Inside IR35).
2nd Line IT Support Engineer in Doncaster employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line IT Support Engineer in Doncaster
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in manufacturing. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss Windows 10, Office365, and networking concepts. We want you to shine when they ask about your hands-on experience!
✨Tip Number 3
Show off your problem-solving skills during interviews. Be ready to share examples of how you've tackled tricky IT issues in the past. This will demonstrate your ability to provide expert end-user support.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace 2nd Line IT Support Engineer in Doncaster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows 10, Office365, and Active Directory. We want to see how your skills match the role, so don’t be shy about showcasing your hands-on experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the 2nd Line IT Support Engineer role. Mention your communication skills and any relevant projects you've worked on that demonstrate your expertise.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We love seeing candidates who can think on their feet and provide effective solutions, especially in a hybrid work environment!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Michael Page
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 10 and 11, Office365, and Active Directory. Be ready to discuss how you've used these technologies in past roles, as well as any troubleshooting experiences you've had with them.
✨Show Off Your Communication Skills
As a 2nd Line IT Support Engineer, you'll need to communicate effectively with end users. Practice explaining technical concepts in simple terms, and be prepared to demonstrate your ability to handle support calls or emails during the interview.
✨Highlight Your Problem-Solving Skills
Prepare examples of challenging IT issues you've resolved in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your analytical thinking and hands-on experience.
✨Be Ready for Hybrid Work Questions
Since this role involves both remote and on-site support, think about how you manage your time and tasks in a hybrid environment. Be prepared to discuss your approach to balancing remote work with travel to different sites.
