Desktop Support Analyst role based in W. Bridgford. This role is full tine and permanent with an opportunity to work from home once per week.
Client Details
My client is a large infrastructure organisation who are looking for a Desktop Support Analyst role based in W. Bridgford.
Description
- Provide first-line support for hardware, software, and network issues.
- Assist users with technical queries and resolve them promptly.
- Install, configure and maintain desktop systems and applications.
- Monitor and manage IT equipment inventory.
- Collaborate with the technology team for system upgrades and improvements.
- Document and update technical support procedures.
- Ensure security protocols are followed on all devices.
- Support remote users with connectivity and access issues.
Profile
A successful Desktop Support Analyst should have:
- Experience in using Microsoft Defender
- Knowledge of desktop operating systems and applications.
- Strong organisational and problem-solving skills.
- Ability to communicate technical information clearly to non-technical users.
- Familiarity with IT security practices.
- Can commute to W. Bridgford
Job Offer
- Negotiable salary depending upon experience
- 1 day working from home
- Free parking
- Great pension
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Desktop Support Analyst employer: Michael Page
ASDA is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Leeds. With a strong commitment to employee growth, ASDA provides numerous opportunities for professional development and advancement, alongside competitive salaries and comprehensive benefits. The hybrid working model allows for flexibility, making it an attractive workplace for those seeking meaningful and rewarding careers in one of the UK's leading retail brands.
