Demand Planning Coordinator in Cwmbran

The purpose of this role as the External Supply Co-ordinator will be to support the External Supply Planners by ensuring timely order acknowledgements, delivery confirmations, and accurate ERP data. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world.

ERP Order Management

• Issue purchase orders and schedule updates based on planner and supplier feedback or ERP output.
• Monitor open order report to ensure all POs are acknowledged within SLA.
• Follow up with suppliers for missing acknowledgements or confirmations.

Data Maintenance, Reporting & Audit

• Update planning data (e.g. lead times, minimum order quantities) under planner guidance.
• Support audits and clean-up activities related to supply parameters.
• Run standard reports to support planner decision-making.
• Assist in preparing weekly / monthly supplier performance data.
• Manage data and files effectively to ensure traceability.
• Support cross-functional alignment through clear data sharing and follow-up.
• Download and disseminate exception message reports for order alignment.
• Update inbound delivery dates in the system based on supplier communication.
• Be first point of contact for basic supplier queries (e.g. PO copies, invoice references).
• Send forecast data to suppliers on a regular cadence.
• Escalate any delays, quantity mismatches, or delivery shortfalls to External Supply Planners.
• Resolve delivery discrepancies, feeding root cause back to performance stakeholders.

Profile

A successful Demand Planning Coordinator should have:

• Minimum GCSE Grades A-C (or equivalent) in Maths and English.
• Working knowledge of Microsoft Office and ERP systems.
• An ability to work in a fast-paced environment with a dynamic and flexible approach, as well as the ability to work under pressure.
• Familiarity with inventory or logistics processes.
• Knowledge of aerospace, automotive or regulated industries.
• Experience working with suppliers or external stakeholders.
• Strong analytical and problem-solving skills.
• Self-motivated and possessing the ability to work on own initiative and as part of a team.
• Strong presentation and communication skills.

Job Offer

• 33 days holiday (including bank holidays).
• Industry leading pension scheme with salary sacrifice employer contributions up to 10%.
• Private medical cover (to include Digital GP and rapid access Physio with no excess) with ability to upgrade level of benefit and cover family members.
• Access to salary sacrifice benefits scheme including cycle to work and Octopus EV Scheme.
• 4 x Life Assurance.
• Interactive benefits platform including wide range of discretionary benefits including technology, retail benefits, income protection.
• Enhanced family friendly policies and benefits (enhanced maternity and paternity leave) and employee assistance programme.
• Annual share save schemes.
• Opportunities for career advancement and personal growth.
• Benefit from support through Safran University and our internal Training and Development Schools.
• Get involved in our corporate social responsibility activities from sustainability initiatives, charity and fundraising, volunteering days, or supporting STEM activities at local schools and colleges nurturing the next generation of talent.

Please apply and submit your CV today! Once your CV has been reviewed, we will contact you with the next stages. We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity and inclusion. Our employees enable us to deliver services that are accessible and inclusive. As part of our commitment with Disability Confident Employers, we may offer a guaranteed interview to applicants who meet the essential criteria for the post. We strive to provide reasonable adjustments throughout the recruitment process and employment. Let us know if you need support to showcase your talents or require any reasonable adjustments with your application. This role is subject to pre-employment checks, including but not limited to criminal record checks. While having unspent convictions may not necessarily prevent you from being employed, you are required to disclose any unspent convictions during the recruitment process. Only candidates who successfully pass these checks will be considered for employment. If you are ready to take the next step in your career as a Demand Planning Coordinator, we encourage you to apply today!