Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the first point of contact for customers, handling orders and providing top-notch support.
- Company: Join a reputable manufacturing business in Keighley with exciting growth plans.
- Benefits: Competitive salary, yearly bonus, hybrid working, free parking, and excellent benefits package.
- Why this job: Gain valuable experience in customer service with full training and a supportive team.
- Qualifications: Previous customer service experience and a passion for delivering exceptional customer experiences.
- Other info: Immediate interviews available; no shift patterns or weekends required.
The predicted salary is between 24000 - 32000 £ per year.
Michael Page have partnered with a reputable manufacturing business in Keighley the business are looking for a Sales Order Processor to join their team on a Permanent Basis. This would be an exceptional opportunity for someone experienced within Customer Services looking to join a leading business which have lots of exciting plans for growth and expansion and join a team which will provide the best training and support! Client Details Michael Page have partnered with a reputable manufacturing business in Keighley the business are looking for a Sales Order Processor to join their team on a Permanent Basis. This would be an exceptional opportunity for someone experienced within Customer Services looking to join a leading business which have lots of exciting plans for growth and expansion and join a team which will provide the best training and support! Description As a Sales Order Processor you will be the first point of contact for customers and handling their orders from start to finish. You will be dealing with the initial enquiry providing quotations whilst taking orders alongside processing onto the system ensuring excellent support and guidance handling any queries and providing the highest standard of service to deliver the best experience. The role will be corresponding with customers over the phone, email and chat ensuring these queries are actioned within service level agreements and will perform any administrative tasks required for the department. Profile Previous customer service/sales order processing experience Exceptional communication and a confident telephone manner Passionate about delivering the highest level of customer experience Able to work in a fast paced environment A keen eye for detail and good organisation An excellent team player Job Offer Salary of £28000+ yearly bonus+ reputable manufacturing business in Keighley+ exciting time to join the business+ full training provided no industry experience required+ central location in Keighley easily accessible from Skipton and surrounding+ excellent transport links+ free parking+ excellent benefits package+ hybrid working+ no shift patterns or weekends+ superb offices and facilities+ supporting team and culture+ immediate interview
Customer Service Representative employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative
✨Tip Number 1
Get to know the company! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since you'll be the first point of contact for customers, being confident and clear over the phone or via email is key. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and helps you figure out if the company is the right fit for you. Think about what you want to know about their training and support!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re here to support you every step of the way, so don’t hesitate to reach out if you need any help.
We think you need these skills to ace Customer Service Representative
Some tips for your application 🫡
Keep Your CV Fresh: Before you hit that apply button, make sure your CV is up to date! Highlight your customer service experience and any relevant skills that match the job description. We want to see what makes you stand out!
Tailor Your Cover Letter: Don’t just send a generic cover letter. Take a moment to tailor it to the Sales Order Processor role. Mention why you’re excited about joining our team and how your experience aligns with our goals. We love seeing genuine enthusiasm!
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your application reflects your exceptional communication skills. Use clear and concise language, and don’t forget to showcase your confident telephone manner!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team in Keighley. Let’s get your application in!
How to prepare for a job interview at Michael Page
✨Know the Company Inside Out
Before your interview, take some time to research the manufacturing business. Understand their products, values, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your previous experience that highlight your customer service skills. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your ability to deliver the highest level of customer experience.
✨Practice Your Communication Style
Since you'll be the first point of contact for customers, practice speaking clearly and confidently. You might want to do mock interviews with friends or family to refine your telephone manner and ensure you're comfortable handling queries over the phone, email, and chat.
✨Be Ready for Fast-Paced Questions
Given the fast-paced environment, be prepared for questions that assess how you handle pressure and multitasking. Think of scenarios where you've successfully managed multiple tasks or tight deadlines, and be ready to share those experiences during the interview.