At a Glance
- Tasks: Manage orders and ensure timely delivery for customers in the sustainable beauty sector.
- Company: Join a small, innovative company committed to quality and outstanding customer service.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Other info: Dynamic role with opportunities to improve processes and solve real-world challenges.
- Why this job: Be part of a mission-driven company making a positive impact in the beauty industry.
- Qualifications: Experience in logistics, strong organisational skills, and proficiency in Microsoft Office.
The predicted salary is between 28000 - 31000 € per year.
Client Details
This opportunity is with a small-sized organisation operating in the sustainable beauty sector. The company is known for its commitment to delivering quality products and providing outstanding service to its customers.
Description
- Managing the order to invoice process ensuring on-time delivery to all customers in the UK region including department stores, high street chains and pharmacies, pure players.
- Processing orders from UK customers and coordinating with our Logistics partners to ensure customer requirements are met.
- Liaising with 3PLs, Sales team and customers regarding order queries.
- Dealing with stock issues effectively.
- Actively seeking improvement on logistics processes to reduce cost.
- Identifying and resolving shipping issues and creating best practice.
- Responsible for setting up and creating new lines with customers.
- Ad hoc activities to support Supply Chain and the wider team.
- Microsoft Dynamics experience useful.
Profile
- Knowledge of the logistics flow and process within an FMCG business.
- Strong organisational and time management skills.
- Analytical and accurate.
- Problem solving and 'can do' approach.
- Excellent knowledge and use of Microsoft Office applications - Word, Excel, PowerPoint and Outlook.
Job Offer: £28,000 - £31,000 (depending on the candidate).
Customer service coordinator/ Logistics Administrator employer: Michael Page
As a small-sized organisation in the sustainable beauty sector, we pride ourselves on fostering a collaborative and supportive work culture that values each team member's contributions. Our commitment to employee growth is reflected in our continuous training opportunities and a focus on innovation within logistics processes, ensuring that you can thrive in your role as a Customer Service Coordinator/Logistics Administrator. Join us to be part of a passionate team dedicated to delivering quality products while making a positive impact on the environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer service coordinator/ Logistics Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the sustainable beauty sector on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company’s values and products. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experiences where you’ve tackled logistics challenges. Be ready to share these during interviews to showcase your 'can do' attitude.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Customer service coordinator/ Logistics Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the job description. Highlight your knowledge of logistics processes and any relevant experience in customer service or FMCG. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the sustainable beauty sector and how your problem-solving skills can help us improve our logistics processes. Keep it engaging and personal!
Showcase Your Tech Skills:Since Microsoft Dynamics experience is useful, don’t forget to mention any relevant software skills you have. If you’re proficient in Excel or other Office applications, let us know how you've used them in past roles to manage data or streamline processes.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Michael Page
✨Know Your Logistics Inside Out
Make sure you brush up on your knowledge of logistics processes, especially within the FMCG sector. Be ready to discuss how you've managed order flows and resolved shipping issues in the past. This will show that you understand the role and can hit the ground running.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Whether it's dealing with stock issues or improving logistics processes, having specific instances ready will demonstrate your analytical mindset and 'can do' approach.
✨Get Familiar with Microsoft Dynamics
If you have experience with Microsoft Dynamics, be sure to highlight it during the interview. If not, consider doing a bit of research or even a quick tutorial. Showing that you're proactive about learning new systems can really impress the interviewers.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company's logistics operations and their commitment to sustainability. This not only shows your interest in the role but also aligns with their values in the sustainable beauty sector.
