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For Companies At a Glance
- Tasks: Assist clients with remortgage transactions and provide excellent customer support.
- Company: Join a reputable business in the legal sector that values its employees.
- Benefits: Enjoy a salary of £24,000+, bonuses, hybrid working, and no weekend shifts.
- Why this job: Be part of a fun, vibrant team with great training and career progression opportunities.
- Qualifications: Previous customer service experience and excellent communication skills are essential.
- Other info: Immediate interviews available; enjoy regular socials and incentives!
The predicted salary is between 28800 - 33600 £ per year.
Job Description
Customer Care Advisor employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Advisor
✨Tip Number 1
Highlight your customer service experience during the interview. Be ready to share specific examples from your time in hospitality or retail that demonstrate your ability to handle queries and provide excellent support.
✨Tip Number 2
Familiarise yourself with the remortgage process and common queries clients might have. This will show your proactive approach and genuine interest in the role, making you stand out as a candidate.
✨Tip Number 3
Prepare to discuss how you manage a high volume of tasks in a fast-paced environment. Share strategies you've used in previous roles to prioritise effectively and maintain attention to detail.
✨Tip Number 4
Show enthusiasm for being part of a team. Mention any past experiences where teamwork led to successful outcomes, as this aligns with the vibrant team culture they are looking for.
We think you need these skills to ace Customer Care Advisor
Some tips for your application 🫡
Highlight Relevant Experience: Emphasise your customer service experience from hospitality or retail in your CV and cover letter. Use specific examples to demonstrate how your skills can transfer to an office-based role.
Showcase Communication Skills: Since the role requires excellent communication, make sure to highlight your confident telephone manner and ability to handle queries effectively. Consider including a brief example of a challenging customer interaction you successfully managed.
Demonstrate Passion for Customer Service: In your application, express your enthusiasm for helping customers and supporting them through their transactions. This can be done in your cover letter by sharing a personal story that reflects your passion.
Tailor Your Application: Customise your CV and cover letter to align with the job description. Mention specific skills such as attention to detail and organisation, and explain how these will help you succeed in the fast-paced environment described.
How to prepare for a job interview at Michael Page
✨Showcase Your Customer Service Experience
Make sure to highlight your previous customer service experience, especially if it comes from hospitality or retail. Be ready to share specific examples of how you've handled customer queries and provided excellent support.
✨Demonstrate Communication Skills
Since the role requires a confident telephone manner, practice articulating your thoughts clearly. During the interview, focus on your ability to communicate effectively, both verbally and in writing.
✨Emphasise Teamwork and Collaboration
As a Customer Care Advisor, you'll be working closely with others. Share examples of how you've successfully collaborated with team members in the past and how you contribute to a positive team environment.
✨Prepare for Fast-Paced Scenarios
The role involves managing a high volume caseload, so be prepared to discuss how you prioritise tasks and stay organised under pressure. Consider sharing strategies you've used in previous roles to manage your workload effectively.
