At a Glance
- Tasks: Lead and manage contact centre operations to ensure exceptional customer service.
- Company: Reputable regulated organisation with a strong commitment to excellence.
- Benefits: Competitive salary, flexible working options, and career development opportunities.
- Other info: Exciting opportunity for growth in a supportive environment.
- Why this job: Join a dynamic team and make a difference in customer experience.
- Qualifications: Proven leadership skills and experience in contact centre management.
The predicted salary is between 40000 - 50000 £ per year.
12 Months FTC Leeds / Wakefield based - 4 days on site
Leading regulated organisation
Client Details: Page group are working with a long standing
We think you need these skills to ace Contact Centre Operations Manager
Communication Skills
Attention to Detail
Problem-Solving Skills
Case Management
File Building
Compliance with Legislative Standards
Correspondence Handling
