At a Glance
- Tasks: Build relationships with community stakeholders and lead impactful initiatives in the not-for-profit sector.
- Company: Respected not-for-profit organisation dedicated to community development.
- Benefits: Competitive salary, flexible hours, free parking, and potential for progression.
- Other info: Dynamic role with opportunities to influence and shape services.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Experience in community engagement and strong communication skills required.
The predicted salary is between 40000 - 40000 £ per year.
The Community Partnership and Engagement Officer will play a vital role in fostering meaningful relationships with community stakeholders to support impactful initiatives within the not-for-profit sector. Based in Birmingham, this temporary role offers an exciting opportunity to make a difference in public sector and not-for-profit endeavours.
This opportunity is with a respected organisation within the not-for-profit sector, committed to delivering high-quality services to the community. As a medium-sized entity, they focus on supporting community development and fostering partnerships to achieve shared goals.
Description:
- To identify, prioritise, design, implement and maintain directly and in partnership across the business and our external partnerships, engagement activities and initiatives within agreed targets, timescales, and budgets.
- To facilitate the implementation of the customer engagement framework which is included in Customer Engagement Strategy and the communication strategy in conjunction with all staff under the direction of the Housing Services Manager.
- To pro-actively seek ways to engage tenants and service users in shaping services.
- To facilitate tenant groups (scrutiny group/tenant panels etc) so that they perform to their best and can demonstrate holding Nehemiah to account for the services provided.
- Proactively work with and influence external agencies in promoting the business and encourage tenant engagement.
- To act as the lead and liaise with all departments in the production of marketing and promotional programmes and information for customers and wider stakeholders.
- To increase the number of customers involved in shaping and influencing services.
- Collating evidence for the consumer standards self-assessment review from Housing, Property, Finance and Corporate Services.
- To oversee the recording, investigation of reported complaints and to meet with the Operations Director at least monthly to review the complaint handling performance dashboard.
- The Dashboard to be presented via our board/committee governance structure.
- You will also be required to assist with complaint investigation as directed.
- To deputise for the Housing Services Manager at meetings as and when required.
You will be responsible for:
- Delivering performance targets.
- Maintaining awareness of current issues in housing, health, social care services for the needs of vulnerable people to share specialist knowledge and assist in business planning.
- Aware of regulatory consumer standards and undertake annual review against standard.
Profile:
- A Full UK Drivers licence is essential.
- Previous experience within the housing sector is desirable.
- Previous experience in community engagement or partnership development, preferably in the not-for-profit sector.
- Strong communication and interpersonal skills to work effectively with diverse stakeholders.
- Proficiency in planning, organising, and delivering community-focused projects.
- A track record of monitoring and evaluating programme outcomes.
- An understanding of public sector and not-for-profit operations and challenges.
- Ability to work independently and collaboratively in a dynamic environment.
- Competence in using standard office software for reporting and presentations.
Job Offer:
- A competitive annual salary of £38000 - £42000pa.
- A temporary position offering flexibility and an opportunity to make an immediate impact.
- Work within a supportive and community-focused environment in Birmingham.
- Engage in meaningful work that strengthens relationships within the not-for-profit sector.
- Free Parking on-site.
- Opportunities for potential Progression.
- 9am - 5pm working hours.
If you’re passionate about fostering community partnerships and thrive in a collaborative setting, we encourage you to apply for this exciting role in Birmingham.
StudySmarter Expert Advice🤫
We think this is how you could land Community Partnership and Engagement Officer
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Michael Page.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Michael Page? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Michael Page's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Community Partnership and Engagement Officer
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Community Partnership and Engagement Officer role at Michael Page, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Michael Page
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Michael Page operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Michael Page. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Michael Page.
