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For Companies At a Glance
- Tasks: Manage client accounts, resolve payment queries, and optimise collections processes.
- Company: Join a well-established organisation in Southampton focused on high-quality finance solutions.
- Benefits: Competitive salary, comprehensive benefits, and potential for growth.
- Other info: Collaborative team culture with opportunities for professional development.
- Why this job: Make a real impact in finance while developing your skills in a supportive environment.
- Qualifications: Experience in accounting or finance, strong communication, and problem-solving skills.
The predicted salary is between 30000 - 42000 £ per year.
Are you an experienced professional with a strong background in accounting and finance? Join our team as a Collections Advisor (12 month FTC) in Southampton, where you'll play a vital role in managing and optimising client accounts.
Client Details
This opportunity is with a well-established organisation. As a medium-sized company, they are focused on delivering high-quality accounting and finance solutions to their clients.
Description
As the Collections Advisor (12 month FTC) you will be responsible for:
- Manage and maintain client accounts to ensure timely payments and minimise outstanding balances.
- Communicate effectively with clients to resolve payment queries and disputes.
- Monitor accounts and identify overdue payments, taking appropriate actions to recover debts.
- Collaborate with internal teams to ensure accurate account information and financial records.
- Prepare and provide regular reports on account statuses and collection activities.
- Support the implementation of best practices and strategies to enhance the collections process.
- Maintain compliance with company policies and regulatory requirements.
- Provide exceptional customer service while managing sensitive financial matters professionally.
Profile
A successful Collections Advisor (12 month FTC) should have:
- Ideally previous experience in accounting, finance, or a related field.
- Strong communication and negotiation skills to manage client relationships effectively.
- Excellent attention to detail and the ability to handle data accurately.
- Proficiency with accounting and finance software tools.
- A problem-solving mindset with the ability to resolve payment issues efficiently.
Job Offer
- Competitive salary
- Fixed-term contract opportunity with potential for growth.
- Opportunity to work within a well-established organisation in Southampton.
- Supportive and collaborative work environment.
- Comprehensive benefits package.
Collections Advisor (12 month FTC) employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Advisor (12 month FTC)
✨Tip Number 1
Network like a pro! Reach out to your connections in the accounting and finance world. You never know who might have a lead on a Collections Advisor role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your communication and negotiation skills. Practice common questions related to managing client accounts and resolving payment disputes, so you can showcase your expertise.
✨Tip Number 3
Showcase your problem-solving mindset! Think of examples from your past experience where you successfully resolved payment issues or improved collections processes. This will help you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Collections Advisor (12 month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in accounting and finance. We want to see how your skills match the Collections Advisor role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that relate to managing client accounts and resolving payment queries.
Show Off Your Communication Skills: Since effective communication is key in this role, make sure your application reflects your ability to convey information clearly. Whether it’s in your CV or cover letter, let us see your negotiation skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Collections Advisor position. Plus, it’s super easy!
How to prepare for a job interview at Michael Page
✨Know Your Numbers
Brush up on your accounting and finance knowledge before the interview. Be ready to discuss specific financial concepts and how they relate to managing client accounts. This will show that you’re not just familiar with the basics, but you can also apply your expertise in real-world scenarios.
✨Master Communication Skills
Since you'll be dealing with clients directly, practice articulating your thoughts clearly and confidently. Prepare examples of how you've resolved payment disputes or managed client relationships in the past. This will demonstrate your strong communication and negotiation skills.
✨Showcase Your Problem-Solving Mindset
Think of a few challenging situations you've faced in previous roles related to collections or finance. Be ready to share how you approached these problems and what solutions you implemented. This will highlight your ability to handle sensitive financial matters effectively.
✨Familiarise Yourself with Best Practices
Research best practices in collections and be prepared to discuss how you would implement them in this role. Showing that you understand the importance of compliance and efficiency in the collections process will set you apart as a candidate who is proactive and knowledgeable.