At a Glance
- Tasks: Support customers with claims and provide excellent service via phone and email.
- Company: Reputable insurance business with exciting growth plans.
- Benefits: Competitive salary, free parking, and great career development opportunities.
- Other info: No weekend shifts and a supportive work culture.
- Why this job: Join a dynamic team and make a real difference in customers' lives.
- Qualifications: Experience in customer service and strong communication skills.
The predicted salary is between 26200 - 30000 £ per year.
Michael Page have partnered with a reputable and progressive Insurance Business in Morley to recruit for a Claims Handler to join their team on a Permanent Basis to start as soon as possible. The business is significantly growing and has lots of exciting plans for expansion within the department. If you are experienced in customer services and passionate about helping and supporting clients, we would love to hear from you.
Description
As a Claims Handler you will work as part of a team to support customers with their active cases related to their existing products and services. You will be the initial first point of contact for customers, gathering all supporting documentation and handling claims and complex cases from start to finish. The role will mainly involve supporting customers over the telephone and email, with occasional webchat platforms and social media.
Candidate Profile
- Previous claims or customer service experience
- Confident telephone manner and excellent communication skills
- Thriving in a busy targeted environment
- Passionate about helping and supporting customers
- Excellent team player
Benefits
Salary of £26,200+, a competitive benefits package, free parking, good progression and development opportunities, an accessible location from Leeds and Bradford, and a great team and culture. No shift patterns or weekends.
Claims Handler employer: Michael Page
Join a reputable and progressive Insurance Business in Morley, where you will thrive in a supportive team environment dedicated to helping clients navigate their claims. With a competitive salary starting at £26,200 and a comprehensive benefits package, this role offers excellent opportunities for professional growth and development, all while enjoying a work-life balance with no shift patterns or weekend work.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handler
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Michael Page). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Michael Page. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Michael Page.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Michael Page. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Michael Page
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Michael Page to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Michael Page, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Michael Page's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
