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- Tasks: Support customers with claims and provide excellent service from start to finish.
- Company: Reputable insurance business with exciting growth plans.
- Benefits: Competitive salary, free parking, and great career progression opportunities.
- Other info: No shift patterns or weekends, perfect for work-life balance.
- Why this job: Join a supportive team and make a real difference for customers.
- Qualifications: Experience in customer service and strong communication skills.
The predicted salary is between 26200 - 30000 £ per year.
Michael Page have partnered with a reputable and progressive Insurance Business in Morley to recruit for a Claims Handler to join their team on a Permanent Basis to start as soon as possible. The business is significantly growing and has lots of exciting plans for expansion within the department. If you are experienced in customer services and passionate about helping and supporting clients, we would love to hear from you.
Description
As a Claims Handler you will work as part of a team to support customers with their active cases related to their existing products and services. You will be the initial first point of contact for customers, gathering all supporting documentation and handling claims and complex cases from start to finish. The role will mainly involve supporting customers over the telephone and email, with occasional webchat platforms and social media.
Candidate Profile
- Previous claims or customer service experience
- Confident telephone manner and excellent communication skills
- Thriving in a busy targeted environment
- Passionate about helping and supporting customers
- Excellent team player
Benefits
- Salary of £26,200+
- A competitive benefits package
- Free parking
- Good progression and development opportunities
- An accessible location from Leeds and Bradford
- A great team and culture
- No shift patterns or weekends
Claims Handler employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know about opportunities at the company you're eyeing. A friendly chat can sometimes lead to a referral, which is golden!
✨Tip Number 2
Prepare for that interview! Research the company and its culture, and think about how your experience aligns with their needs. Practise common interview questions, but also be ready to share specific examples of how you've helped customers in the past.
✨Tip Number 3
Show off your communication skills! Whether it’s during a phone call or an email exchange, make sure you’re clear, concise, and friendly. Remember, as a Claims Handler, you’ll be the first point of contact for customers, so let your personality shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant claims handling skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for helping customers and your enthusiasm for the Claims Handler position. Let us know why you’re the perfect fit for our team.
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your excellent telephone manner and written communication skills. We love clear and concise applicants who can convey their thoughts effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our growing team!
How to prepare for a job interview at Michael Page
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of claims handling processes and common customer service scenarios. Being able to discuss specific examples from your past experience will show that you’re not just familiar with the role but also passionate about it.
✨Practice Your Communication Skills
Since the role involves a lot of communication, practice articulating your thoughts clearly and confidently. You might want to do mock interviews with friends or family, focusing on how you would handle customer queries and complex cases.
✨Show Your Team Spirit
As a Claims Handler, teamwork is key. Be prepared to share examples of how you've successfully collaborated with others in previous roles. Highlighting your ability to work well in a team will resonate with the interviewers.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company’s growth plans and team culture. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.