At a Glance
- Tasks: Review and process customer claims with precision and attention to detail.
- Company: Join a reputable professional services organisation with a supportive team culture.
- Benefits: Enjoy a permanent position with opportunities for growth and development.
- Other info: Collaborative environment with a focus on process improvement and compliance.
- Why this job: Make a difference by helping customers navigate their claims efficiently.
- Qualifications: Strong background in customer service and excellent organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
The role of Claims Assistant in the professional services industry involves providing efficient and accurate support to manage customer claims processes. This permanent position is ideal for someone with excellent organisational skills and a keen eye for detail.
This position is within a professional services organisation with a well-established reputation for delivering high-quality customer support. The company operates as a small-sized team, offering a supportive and collaborative work environment.
Description
- Review and process customer claims with precision and adherence to company policies.
- Maintain up-to-date records of claims and related documentation.
- Communicate effectively with customers to provide updates and resolve queries.
- Coordinate with internal departments to ensure smooth claims handling.
- Identify and escalate complex or high-priority claims to senior team members.
- Contribute to process improvements to enhance claims management efficiency.
- Ensure compliance with regulatory standards and company guidelines.
- Support team members with administrative tasks as required.
Profile
- A strong background in customer service or administrative roles.
- Excellent attention to detail and organisational skills.
- Clear and professional communication abilities, both written and verbal.
- Proficiency in using office software and claims management systems.
- A proactive approach to problem-solving.
Claims Assistant employer: Michael Page
As a Claims Assistant in our esteemed professional services organisation, you will thrive in a supportive and collaborative environment that values your contributions. We offer competitive benefits, opportunities for personal and professional growth, and a commitment to maintaining high standards of customer support. Join us to be part of a small-sized team where your attention to detail and organisational skills will make a meaningful impact on our clients' experiences.
