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- Tasks: Lead a team to manage and improve records for a top law firm.
- Company: Reputable international law firm based in London.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Why this job: Make a real impact by streamlining processes and enhancing records management.
- Qualifications: Management experience and proficiency in Elite 3E RMS required.
- Other info: Dynamic role with travel opportunities across the UK and Ireland.
The predicted salary is between 32000 - 45000 £ per year.
We are seeking a skilled Records Lead to manage and maintain accurate records for a law firm. This permanent position is based in London and offers an excellent opportunity to contribute to organisational success.
Client Details: The hiring company is an international firm with a fabulous reputation.
Description:
- Line‑manage a team of three, setting objectives and conducting regular one‑to‑ones/performance reviews.
- Direct and oversee external contractors/service providers, ensuring services meet agreed SLAs and are delivered on time.
- Review and improve Records working practices to streamline processes and reduce unnecessary administration.
- Plan and deliver ad hoc Records projects, reporting progress, risks and benefits.
- Barcode and register all incoming archive and deeds items in Elite 3E Records Management System (RMS), including file/box contents where provided on storage forms or schedules.
- Return one copy of the completed registration form/schedule, with storage details added, to the relevant fee‑earner's secretary.
- Process retrievals: search Elite 3E RMS, order items via providers' web portals, receipt/sign for deliveries, and check‑out/check‑in items accurately on return.
- Prepare consignments for collection (e.g., fill storage cages, arrange collections with the storage provider).
- Manage permanent withdrawals and update Elite 3E RMS to reflect final disposition.
- Undertake special Records‑related tasks as required.
- Destroy client files in line with firm policy, retention schedules and data‑protection requirements (e.g., UK GDPR); obtain and retain certificates of destruction.
- Maintain accurate chain‑of‑custody records and audit trails for all movements.
- Support Business Continuity and Health & Safety procedures relevant to Records operations.
Profile:
- Previous management experience.
- Strong customer‑service focus with a pragmatic, can‑do approach.
- Essential: proficient user of Elite 3E RMS (or equivalent records system) and confident with standard IT tools (e.g., Outlook, Excel, barcode scanners/labels).
- Experience in Records/Information Management within a business services environment.
- Excellent telephone manner and written communication.
- Understanding of data protection and retention principles applicable to Records.
- Minor maintenance of business equipment (training provided).
- Flexibility to travel to MK, Edinburgh, Glasgow and Dublin as required.
- IT literate, Elite 3E RMS essential.
- Experience within Records services.
Job Offer: £40,000 - £45,000 (depending on the candidate) plus benefits.
Records Lead in City of London employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Records Lead in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field and let them know you're on the hunt for a Records Lead position. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Elite 3E RMS and data protection principles. Be ready to discuss how you've improved records management processes in the past, as this will show you're the right fit for the role.
✨Tip Number 3
Don’t just apply through job boards; head over to our website and submit your application directly. This shows initiative and gives you a better chance of standing out from the crowd!
✨Tip Number 4
Follow up after your interviews! A quick thank-you email reiterating your interest in the position can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Records Lead in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Records Lead position. Highlight your management experience and any relevant skills with Elite 3E RMS or similar systems. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your customer-service focus and any specific achievements in Records Management that demonstrate your capabilities.
Showcase Your Communication Skills: Since excellent written communication is key for this role, make sure your application is clear and concise. We love a well-structured application that reflects your attention to detail and professionalism.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Records Lead position. We can’t wait to hear from you!
How to prepare for a job interview at Michael Page
✨Know Your Records Management Systems
Make sure you brush up on your knowledge of Elite 3E RMS or any equivalent records system. Be ready to discuss how you've used it in past roles, and think of specific examples where you improved processes or managed records effectively.
✨Showcase Your Management Skills
Since the role involves line-managing a team, prepare to talk about your previous management experience. Think of instances where you set objectives, conducted performance reviews, or handled team dynamics. Highlight your leadership style and how you motivate your team.
✨Demonstrate Your Customer Service Focus
The hiring company values a strong customer-service focus. Prepare examples that showcase your ability to handle client interactions, resolve issues, and maintain a positive attitude. This will show that you understand the importance of client satisfaction in a law firm setting.
✨Understand Data Protection Principles
Familiarise yourself with data protection and retention principles, especially UK GDPR. Be prepared to discuss how you've ensured compliance in previous roles, particularly when it comes to managing sensitive information and maintaining accurate chain-of-custody records.
